This company is shady and they do not have drs. When I asked ofr a refund within the 5 hour time frame they refused to answer my messages my emails or anything which I have documented with the BBB they then the next day after the 5 hours told me that I would;d have to pay the 25 dollars to a medical director.
when I asked for medical license numbers of the dr they proceeded to block me.
They said all I needed to know what what was provided on their site which anyone could write they have no drs and further research showed all the people who were loosing all that mega weight were like 5 different people no others. They are the worst company and a huge hoax and fraud.
Product or Service Mentioned: Roca Labs Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $25.
Preferred solution: Full refund.
I didn't like: Are dishonest frauds with no medical providers.