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Roca Labs - Weight Loss

2.0
Details
I purchased this product in 2012 and Fortunately it really worked for me. I actually lost 21 pounds and never gained it back. I started taking the product in April of 2012 and ended it in July of 2012. I don't know if I just started changing my eating habits or was just desperate to lose weight....what ever the case was I lost the weight. I was about to order some more of this product and ran across this article of the law suit and was shocked to know that this was all a fraud and deceptive matter of selling the product. i will go to Medi Fast as soon as I have a few days off from work and start on another 20 lb. I would like to thank the FTC for trying to protect the consumer and looking out for their welfare when it comes to these cheating, greedy, careless thugs. We, the consumers are at the mercy of these careless thugs.
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Review
#1512372 Review #1512372 is a subjective opinion of poster.
Product
Roca Labs Supplement
Reason of review
did lose weight in 2012

Roca Labs/Gastric Bypass Alternative review: Yuck! Worst diarrhea ever and concerned for everyone's health

1.0
Details
Roca Labs/Gastric Bypass Alternative review: Yuck! Worst diarrhea ever and concerned for everyone's health
Roca Labs/Gastric Bypass Alternative review: Yuck! Worst diarrhea ever and concerned for everyone's health
OMG....I have read some good reviews and the others were mostly bad. When I watched the Facebook live chat with my gf and I became curious as to what was actually in that stuff. I was really curious because the inventor Don Karl Juravin told us not to worry about what was in it and how it works. He basically stated that no one knows or understands what's in it or how it works, except him. I thought was rather odd when you are trying to sell something for several hundred dollars on an online product. So I did some research online and found that the product basically is nothing more than common dietary fibers and food colouring. So, a friend of mine tried it she said and she told us the diarrhea was the worst she had ever experienced in her review. I would be careful with this stuff because I did not think that something that is labeled an amazing invention would cause her bowels to explode like 4th of July fireworks show. Thanks for reading my review everyone and God Bless You.
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1 comment
Anonymous
#1405466

Whats in it? Read the FTC report.

They said it was only common dietary fibers that have been shown to do very little if anything for weight loss.

So take a multivitamin from a $5 bottle from GNC or something, and there you go. Save yourself hundreds of dollars and a brainwashing by this n.u.t.j.o.b.

Review
#1074815 Review #1074815 is a subjective opinion of poster.
Product
Roca Labs Supplement
Cons
  • False advertising
  • False claims
  • Bad diarrhea
Reason of review
Bad diarrhea
Loss
$4
Tags
  • Roca Labs Scam

Roca Labs - Horrible products!

This is like attempting to drink glue. That's the consistency of this "weight loss miracle". This product made me sick to my stomach for almost two days, and I will not try it again. Customer service was horrible, and they will not take it back. I told them I only opened one of the bags, and to see if I could get my money back for the unopened ones and the woman laughed at me! When I asked for her supervisor, she said she was the supervisor. I honestly couldn't believe it. I've emailed the company, called several times, and nothing. So now I'm out over $300.00 for nothing. Do NOT buy from this company.
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3 comments
Anonymous
#1332470

The products and customer service suck, never again

Anonymous
#1332213

You should have read the reviews before you bought !

Anonymous
#1332174

What a beautiful review!

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Review
#1051445 Review #1051445 is a subjective opinion of poster.
Product
Roca Labs Supplement
Reason of review
Bad quality

Roca Labs - Supplement Review from Pretoria, Gauteng

1.0
Details
A huge rip off. All you are drinking is a gel that supposedly makes you feel full. It tastes nasty and any of he posts claiming HUGE weight loss within days or weeks are probably written by someone from RocaLabs. You can't even return this junk! I mailed it back, not asking for a refund I just wanted it out of my house. Ha! It came back to me from UPS as refused. There you have it!! Don't waste your time or money. There are better programs that are healthy, not a gimmick, and work. I discovered WeightNot. Always have access to nutritionists, receive a weekly call from your team leader, and you eat food and lose 1 lb a day. It works. You learn how to eat properly to lose and maintain. Sorry I even considered this goop joke! Just be cautious and careful. I highly recommend WeightNot.
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7 comments
Anonymous
#1340070

This stuff is a total scam! Don't waste your time and money!

Ashfield
#1294261

Google Don Juravin a.k.a. Adi Juravin and Roca Labs.

These people are nuts. Be careful !

Anonymous
#1254753

You have me very scared to order.I see all these people talking about 30 in a week which I don't. Believe.thank

Anonymous
#1243951

Thank you for your review. It helped me decide NOT to watse my money.

Anonymous
#1235481

i am interested in buying it from you please email me at:heytitilope@yahoo.com

Anonymous
#1235455

can i buy it from you?

Anonymous
#1235410

To the person that doesn't want it anymore . You willing to give it away to me or sell for a cheaper price than they sell it for.

I am at the point in my life I will try anything but finicial strapped . Nascar8chix@yahoo.com

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Review
#945373 Review #945373 is a subjective opinion of poster.
Product
Roca Labs Supplement
Reason of review
Bad quality

Roca Labs in Chariton, Iowa - AGREEMENT TERMS

EVERYONE INTERESTED IN THIS PRODUCT PLEASE READ ROCA LABS terms and conditions agreement that they claim everyone must agree to when ordering the product!!!!!! MANY fees involved, such as the agreement NOT to COMMENT NEGATIVELY OR full price of product will be due which is $1,580, disputing future transactions (with your debit/credit card) fee up to $3,200 and commenting negatively on web defamation/slander fee of $100,000!!!!!!!!!!!!!!!!!! I have copied and pasted "Some" of the agreement below: Mini Gastric Bypass Alternative A dose of the Formula mixed in water and taken in the morning creates a fast mini mini gastric bypass effect... read more Ask The Doctor Qualify & Order My Success Blog Terms & Conditions Privacy Policy Return Policy PERSONAL TERMS, CONDITIONS & DISCLAIMERS AGREEMENT USV1.9 December 13 SUMMARY (for convenience purposes only) Roca Labs believes that all means are Kosher in the fat fight and has a “straight in your face” attitude. Fat is Ugly. We believe that The Formula works to achieve your weight loss goals if it is used in accordance with the strict guidelines and instructions provided. The Formula costs $1,580 and you can buy it for a reduced price ONLY under the terms and conditions listed hereunder, and among among them:secrecy and devotion to succeed . No returns are accepted. This website, through the manufacturer and/or the distributor, jointly and individually (“The Website” or “The Company”) are marketing The Company’s products and offerings, which include, but are not limited to, the weight loss formula (“The Formula”), a and weight loss support services (“The Support”) . The Formula and Support are available to Purchasers (“The Customer” or “You”), under all of the following personal terms, conditions and disclaimers (“The Agreement”), and on these terms alone. Everything that The Company represents in the terms and conditions or on The Company’s Website is accurate to the best of The Company’s knowledge. Customer will print and save the Agreement. YOU ACKNOWLEDGE THAT YOU HAVE CAREFULLY READ THE AGREEMENT BEFORE MAKING A PURCHASE AND AGAIN PRIOR TO USING THE FORMULA/SUPPORT. PLACING AN ORDER INDICATES THE UNCONDITIONAL ACCEPTANCE OF THE AGREEMENT BY YOU AND ANY ASSIGNS. DO NOT PURCHASE THE FORMULA IF YOU DO NOT AGREE TO BE BOUND BY THE ENTIRE AGREEMENT. You agree that the use of The Website is at your sole risk. Neither The Website, nor any of The Company’s officers, directors, employees, agents, third party content providers, merchants, sponsors, licensors, contractors or affiliates warrants that The Website will be error-free or uninterrupted. The Company also DOES NOT guarantee any result or outcome resulting from the use of this Website, The Formula or The Support. The Company cannot guarantee results because your success depends on your usage of The Formula according to instructions and your successful adaptation to new eating habits. You agree that, because The Company makes NO guarantees regarding results, and because of The Company’s clear No Return/No Refund policy (see below), you have NO right to dispute payment for the Formula/Support. You agree that disputing any payment causes damage to The Company and gives The Company the right to seek compensation from you for The Company’s damages. In the event that you dispute payment, then The Company has the unfettered right to revoke the discount you were awarded and you shall be liable to the Company for the full sales price of $1,580 . You agree that if there is a problem with shipping, you will contact The Company via Customer Care on The Company’s Website, in writing, and allow The Company 7 days to research and address the shipping issue. You also agree that if there is a shipping issue, you will file a claim with the United States Postal Service and keep The Company apprised of your efforts so The Company may help you address the issue and reship the Formula, if necessary. You agree, however, that a shipping issue does not give you the right to withhold or dispute the charge with your credit card company or with PayPal. You agree that doing so would cause damage to The Company and will give The Company the right to seek compensation from you for The Company’s damages. Conditional Discounted Price The price for The Formula and The Support is $1,580.00. The health application fee is $75.00; however this fee is waived upon purchase of the Formula. $17 is charged for verification purposes only, if approved the charge is deducted from the total payment. If not approved the $17 is immediately refunded back to the customer. If a customer decides to file any dispute with their credit card company for any charges made to the account the full $75 health application fee will be applied. You may purchase The Formula and The Support at full price and without condition, or you may elect to purchase The Formula at a special conditional rate (“Conditional Price”). We are providing this deeply discounted Conditional Price because The Company can better manage its risks and resources, and reduce The Company’s legal expenses. In exchange for this Conditional Price, you explicitly agree to all of the following: (1) You are representing to The Company that you are suitable to use The Formula and The Support, based upon the terms, conditions and instructions contained in this Agreement, and that you do not have any psychological or physical disorders that may interfere with your success in using The Formula and The Support. (2) You will follow the instructions that come with The Formula and that are explained in detail on The Website. We will support you. (3) You expect to have a positive outcome by reducing food consumption and improving your eating habits. (4) You agree that we can use any and all information relating to your success in The Company’s marketing efforts. This can be done anonymously upon your written request. (5) You agree that, regardless of your outcome, you WILL NOT speak, publish, print, blog or write negatively about The Product or The Company in any forum. Any violation of this provision of the Agreement is deemed a material breach and you agree that The Company has no adequate remedy at law. You further consent to and agree to entry of an injunction by a Court of competent jurisdiction in enforcement of your violation of this term and condition. (6) If you breach this Agreement, you agree to pay the full price for The Formula within 3 business days of demand, plus any expenses we incur in resolving the issue. In addition, we retain all legal rights and remedies against you for breach of contract and any other appropriate causes of action. General Once you place an order, you are entitled to Customer Care /Support. Generally, Customer Care/Support is available 24 hours, 7 days a week. We will make every effort to respond to you within 24 hours of any written contact. For the protection of The Company and you, The Customer, after your order has shipped The Company requires that all contact between you and The Company must be in writing with Customer Care /Support through The Website ONLY. The Formula is not a drug, medical treatment or a surgery. Rather, it is a natural alternative that causes people to eat less by reducing available stomach capacity, providing a sensation of fullness, and creating an opportunity for psychological strengthening. The Formula is intended for healthy persons in general and is not suited for those with sensitivity to barley or to dietary fibers. You agree that prior to ordering the The Formula, you have consulted with and have advised your physician that The Formula components are: Guar Gum, Konjac, Inulin, Beta Glucan, Xanthan Gum, Maltodextrin, Natural and Artificial Flavors, Vitamins B-6, B-12 and C. After your initial purchase, you may purchase The Support alone and/or additional one-month supplies of The Formula for the separate low price of $50.00. Privacy The Company is committed to protecting your privacy and security. Prior to purchase, please carefully review The Company’s Privacy Policy on home page, which is incorporated into these Terms & Conditions by reference. Health Disclaimer This Website, The Formula and The Support provide limited, non-medical, weight loss management assistance. Testimonials, videos and related content published over the Internet are intended only to assist users in their personal weight loss efforts. The Company is not a medical organization and The Company’s staff cannot give you medical advice or diagnosis. Nothing contained in The Website should be construed as medical advice or diagnosis. The information and reports generated by The Company should not be interpreted as a substitute for physician consultation, evaluation, or treatment. The Formula should be purchased ONLY after reading the possible Side Effects and the Instructions. You are urged and advised to seek the advice of a physician before beginning any weight loss effort or regimen and to direct the physician to review The Website. The Website and The Formula are intended for use only by healthy individuals. Customers with health conditions are specifically warned to seek professional medical advice prior to initiating any form of weight loss effort or regimen. The Customer agrees to make proper use of The Formula according to the instructions of use, which are provided with The Formula and appear on The Website, in order to maximize your results. The Company has no knowledge of The Formula causing any serious side effects. If The Customer has any medical-related complaint after using The Formula, the Customer agrees to provide us with the following information: A physician’s report stating that your reaction/symptoms are a direct result of using the Formula; All medical and other related records relating to the issues you had with the product; All of your medical records relating in any way to health, weight-loss, weight, digestion and nutrition issues for the last five years; A sworn and notarized statement by you containing the following: i. A breakdown of your exact diet, including amount and times of water and food intake, during the entire time you used The Formula; ii. A breakdown of the exact schedule, dosage and manner in which you took the Formula every day that you took it; iii. Your age, weight and height at the time you began using the Formula. By purchasing the Formula you agree to these specific terms and acknowledge that the Company would not have sold The Formula without your agreement to same. General Advice Only Any verbal answers or information provided by order representatives or support staff (whether on the telephone or via electronic mail, or otherwise) are general and are specifically not intended to constitute medical or personal advice. Answers and comments from The Company staff members shall be limited solely to addressing questions and concerns as they relate to information contained on the Website, The Formula, and its usage. The Company representatives are not doctors. Any personal or medical questions should be directed to your personal physician. You should disregard any any such answer or remark that may be construed as medical or personal advice. Concurrent Use of Medication Please direct to your physician all questions about the proper use of your medication while using The Formula. The Website and the information contained on it should not be relied upon under any circumstances as it relates to the use, combination, or cessation of use of your personal medication. FDA Information The Formula is manufactured in an FDA-compliant facility under GMP rules. The Formula is categorized as a “food additive” according to the definitions of the FDA and is approved for use without a prescription. The Formula contains only certified ingredients. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. This product should not be used in place of or as a substitute for recommendations by your healthcare professional. These statements are based on the known activity of the specific ingredients in this product. No clinical study has been performed on this product. The Company believes that the information provided hereunder complies with all federal laws and regulations. Declaration, Purchase Agreement and Exceptions You hereby affirm that, prior to using The Formula, you have read, agreed to, and fully understand the instructions and specific directions regarding the daily mode of use for The Formula. Additionally, you affirm that you have read and examined all of the components of the Formula and you are aware of the components, and that the components are not in contradiction with, or incompatible with your current health regiment, nor do the components interfere with, or alter the effectiveness of any medication or advice you have received from your physician. The act of purchase constitutes an Agreement between you and The Company, whether the order was carried out via the Website or via the phone number provided on the Website. All communications, order requests, service requests, etc. are based on the regulations and instructions as stated on the Website. You do not have permission or the right to sell, transfer and/or gift The Formula to any other person or entity. If, contrary to the terms herein, you sell, transfer or gift The Formula to another person, you will remain responsible for any breach of these Terms and Conditions by that person, and you agree to indemnify The Company against any claims brought by, or damages awarded to that person. Updated Website Instructions You commit to make use of the Formula according to the instructions, which are occasionally updated on The Website. The instructions on the Website are considered the most current and accurate, even to the exclusion of any other printed material, including labels printed on the Formula package. All communications, order requests, service requests, etc. are based on the regulations and instructions as stated on the Website. Drinking Plenty of Fluids You understand that The Formula requires drinking larger than normal quantities of liquids; to prevent potential dehydration, which may lead to headaches. In extreme cases, additional complications may develop. You must drink no less than 3 glasses of water immediately after each dose of The Formula, and 6-8 additional glasses of water throughout the day for each dose of The Formula. It is emphasized that given The Formula’s strength, you are solely responsible for drinking adequate amounts of liquids according to your bodily needs and with reactions changing in real time. Furthermore, you understand that The Formula will not work without drinking liquids as directed. Formula Success The expansion action of the active ingredients within the stomach is physical and conditional upon many factors, including drinking plenty of liquids. Despite the Formula being a physical aid (which is intended to decrease stomach space availability and leave the user with a feeling of fullness), the Customer hereby agrees to avoid consuming calorie-rich foods and/or overeating, so as to avoid expanding the stomach via forced consumption. The Formula will assist in weight loss as long as the diet process is dependent upon appetite and not upon psychological issues (such as depression, boredom, sadness, etc…) that may lead to overeating. The Formula is not being sold to you on a trial basis. The Company makes no guarantee regarding the degree of success you will experience, if any. Personal Dosage You hereby agree that by the act of purchasing the Formula, you are aware that prior to its regular use, you must carry out personal trials to determine the appropriate dosage for your body, which will aid in achieving a lack of appetite at a level, quantity and duration that you wish and is appropriate for your situation. You determine the level and duration of the lack of appetite according to individual will and physical ability. Agreement Not to Comment Negatively You understand and are aware that you are required to dose the formula, to drink large quantities of liquids, to avoid calorie-rich foods, to avoid overeating and to overcome psychological obstacles in order to achieve results. You are also aware that The Company does not guarantee success. Therefore, unless you purchased The Formula at full price, (1) no claim or complaint whatsoever will be accepted regarding the lack of success of The Formula, the service provided, the price, or any other negative comments relating to your purchase; (2) the announcement, writing, or publication of any such or other claim in any media or forum will constitute a breach of this agreement, to which you entered willingly and with full knowledge of the components of The Formula and its properties and The Support; (3) You agree that any such negative claim will constitute defamation per se, entitling The Company to injunctive relief and damages; You agree that this clause is a material clause, and The Company relies on your agreement to these terms as a condition to offering and accepting from you a discounted price. Do not purchase the Formula or Support if you do not agree to this “No Negative Comment Clause.” The Order After you have read the Terms, Conditions and Disclaimer and filled out the required order form and/or contacted the central phone service Order Department, a representative of the Order Department will contact you to verify and confirm the details of delivery. Answers given by Representatives are not a substitute for information contained on the Website, these Terms and Conditions, or any medical advice. If you provide incorrect identification details while carrying out the order, The Company cannot guarantee that the products will be delivered. You must confirm that you have provided updated and precise details. You agrees to pay the cost to re-ship and order if Customer provides incorrect or false information. The Company’s refund/return policy is explained fully below. Pursuant to Florida law, checks that are not honored for any reason will incur a Customer charge of $25-$40, or 5% of the amount of the check, whichever is greater. Should The Company institute legal or collection proceedings regarding returned/cancelled checks or cancelled/disputed credit cards/PayPal, the Customer will be responsible for all collection costs and attorney’s fees, plus filing fees, for each returned or cancelled check or for each cancelled credit card/PayPal payment. You agree that you will not file a charge-back or dispute with the credit card company. Other than the above listed allowance for attorney’s fees relating to payment/collection issues, neither you nor The Company shall be entitled to attorney fees for other disputes between the parties. Invoices are sent directly to the electronic mail boxes supplied by you and it is the your responsibility to provide an active/working email account. Order Choice Introductory Offer: You pay the deeply discounted Conditional Price for the Formula and The Support, and will receive Support from 8 AM to 8 PM Mon-Fri, within 24 hours of request, and $100-$200 money back for success video. There is no warranty and no guarantee as part of this price option. Warranty Offer: You pay an extra $180 for The Formula and The Support and will receive: (1) 24/7 Support, response within 5 hours of request; and (2) 50% refund if you contact Customer Care within 30 days and prove that you have any material side effects or you didn’t lose at least 20 pounds; and (3) $200-$350 money back for success video. Unconditional Offer: The price for The Formula and The Support is $1580. You receive (1) 24/7 Support, response within 5 hours of request; and (2) 50% refund for any reason if you contact Customer Care within 30 days; (3) $200-$350 money back for success video; and (4) the Agreement not to Comment Negatively does not apply to you. Service Hours After your order has been shipped, the handling of the order goes to the Customer Care Department, which operates only in writing via The Website on the Customer Care page. The dedicated professionals who respond to inquiries understand the importance of providing accurate, timely and detailed responses. Therefore, all communication between you and The Service Department will be via electronic mail, which will allow the service professional time to research the issue and provide an appropriate response. Also, because the response might be lengthy, written communication will allow you to review and revisit the response throughout the process. This will also help to ensure the success of The Formula. Answers to inquiries are generally provided within 24 hours. If inquiries are made on a non-business day, responses are usually made by the end of the next business day. Shipping and Delivery Times The Company makes reasonable efforts to ship orders by the next business day. You are responsible for any taxes imposed, inside or outside of the United States. Orders are generally shipped via United States Postal Service (USPS) 2nd day service and follow the USPS Terms of Use. Once your order has been submitted, NO changes can be made to the order. At peak holiday times, shipping may take 1-2 days longer than usual. If you choose the option to sign for the package, you must choose “signature required” when ordering. If the “signature required” option is chosen, The Company will guarantee delivery and will reship at no extra charge if the package is not received by you. The Company offers waiver of signature solely for your convenience. You understand that if you waive signature for delivery of the product, The Company is without recourse in the event of loss or theft of The Formula once USPS confirms delivery. Therefore, if you waive signature and The Company receives confirmation of delivery from USPS, then you agree to bear the burden of loss or theft and to pay the charges for The Formula as agreed and will not to dispute payment for the product against The Company, and your recourse does not include the right to file a charge-back claim to your credit card company. If this occurs, The Company will reship the product for an additional charge of $150 to cover The Company’s expenses. You acknowledge that The Company has no control over the delivery schedules of the USPS or any other delivery service. The Customer will have no claim against The Company due to delivery disruptions. On occasion, The Company’s orders surpass The Company’s production capabilities and your order may enter a short waiting list. Generally, this information is posted as soon as you enter the site. Merchandise Return & Refund Policy If you wish to cancel your order before it has been approved and shipped, you must immediately contact the Customer Care Department via the Website in writing for a full refund. You agree that you WILL NOT contact your credit card company or PayPal in these instances, as you agree that the charge was valid and authorized at the time you placed your order. Refunds may take up to 10 days to process. Greater delays in refunds are likely to occur if you dispute a charge with PayPal as the funds are automatically put on hold until the dispute has been resolved. Once your Qualification form was reviewed and approved, the Formula is immediately prepared for you. Cancellation or refunds are not possible once the Formula preparation has begun which is immediately after approval of the qualification form. You agree to CONTACT US FIRST with ANY QUESTION OR CONCERN before contacting your credit card company or PayPal to cancel or dispute payment. The Company retains the right to remedy any concerns you may have and you do not have the right to file a credit card or PayPal dispute. In the event that you file a credit card or PayPal dispute, you agree to authorize The Company to contact the credit card company or PayPal with your express authority to withdraw your dispute with the credit card company or PayPal. You may incur additional charges when filing dispute charges and agree to pay these charges if the company must remedy the situation with your banking institution. A charge of $80 filing fee will be added for each dispute filed against any payments made to the company which are disputed. An order is considered “shipped” once a tracking number has been assigned. If you cancel your order once the product has been shipped, then The Formula can be returned only in its original unopened shipping/delivery package, as stated explicitly on the package itself. There will be no refund under any circumstances once the outer shipping package has been opened, even if none of the packages inside the box have been opened. Customer returns of an unopened shipping package must be made within 3 days of the receipt of the order. Prior to return, you must (1) send The Company photographs of the shipping box clearly showing that the box has not been opened, and (2) obtain return shipping authorization from The Company in writing. You agree to provide The Company with a return tracking number as soon as you ship the product. The refund will be limited only to the cost of The Formula minus the shipping charges and a 15% restocking fee. You will be solely responsible for the charges to ship the product back to The Company. There will be no refund of the cost of The Support under any circumstances. As with any food, food supplement, diet aid or even mini gastric bypass surgery, it is expected that a certain number of users might not have a positive reaction to The Formula. It is also expected that, just like with any food, food supplement, diet aid or even mini gastric bypass surgery, there are a certain number of users who will not achieve the desired results. Nonetheless, similar to purchasing an over-the-counter product or having mini gastric bypass surgery, no refunds will be considered under these circumstances. Responsibility Use of The Formula should be made according to the instructions of use written on The Website. The Company is not accountable for your failure to follow the instructions. You will not have any claim, allegation or demand against the Company or its manufacturer due to the qualities of The Formula, its abilities, limitations or suitability to your needs and demands. The Company is not responsible for a measure of weight loss accompanying The Formula and The Support, since The Formula’s success depends on external circumstances, such as instructed use, and personal physical limitations, outside The Company’s control. Results, therefore, lie entirely in your hands. Content Ownership All of the content and products on The Company’s Website are owned by The Company. The Company claims all property rights, including intellectual property rights, to its content and no person/entity is permitted to infringe upon those rights. The Company will prosecute to the fullest extent of the law anyone who attempts to use or copy The Company’s property. You agree not to copy content from The Company’s Website without The Company’s permission. Any requests to use The Company’s content should be submitted to The Company by e-mail from The Company’s contact page. Disclaimers of Warranties PLEASE NOTE THE FOLLOWING IMPORTANT DISCLAIMERS OF WARRANTIES: THE FORMULA AND SUPPORT ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, COMPATIBILITY, SECURITY, ACCURACY OR NON-INFRINGEMENT. NEITHER THE COMPANY NOR ANY OF THE COMPANY’S AFFILIATES, LICENSORS, LICENSEES, SERVICE PROVIDERS OR SUPPLIERS WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE FORMULA & THE SUPPORT IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, SUCCESS, OR OTHERWISE. NO ADVICE OR INFORMATION, OBTAINED BY YOU FROM THE COMPANY’S PERSONNEL OR THROUGH THIS WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED FOR IN THIS AGREEMENT. If your jurisdiction does not allow limitations on warranties, this limitation may not apply to you. Your sole and exclusive remedy relating to your use of the site shall be to discontinue use of the site. Disclaimer for Live Advice and / or Success Coaching Support Disclaimer/Terms: Roca Labs has a support desk and success coaches available to both existing and potential customers in order to provide the best assistance possible. However, human error is always possible. Therefore, please note the following: (1) The Company is not a medical organization and The Company’s support staff and success coaches cannot give you medical advice or diagnosis. (2) The verbal/written answers provided by order representatives or support team members (whether on the telephone or via electronic mail, or otherwise) are general and are neither medical nor personal. Success coaches are NOT representatives of the company and are users of the Roca Labs Procedure sharing their stories with other clients on how they personally used the Formula. The decisive information is that which is stated solely on the Website, not including Live Advice. The representatives are not doctors. Any personal or medical question and/or requests for medical advice as such, which may be considered by the Website representative as personal-medical, will not be answered. Should an answer be constituted as a medical answer, including if medical advice is provided, the answer and all its implications should be viewed as void. (3) It is possible that different agents and /or success coaches may have different opinions regarding the Formula. You are welcome to speak with more than one. (4) Any purchase is based on Roca Labs Terms & Conditions. Nobody can promise you anything else. Limitation of Liability You acknowledge your use of this Website is at your sole risk and that you assume full responsibility for all the risks associated with any of your use of this Website YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY AND THE COMPANY’S AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF, OR RESULTING FROM, (A) THE USE OR THE INABILITY TO USE THIS WEBSITE; (B) THE USE OF THE FORMULA OR THE SUPPORT; OR (C) ANY OTHER MATTER RELATING TO THIS WEBSITE. IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, FOR NEGLIGENCE OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR THE FORMULA & SUPPORT. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE COMPANY’S WEBSITE, FORMULA OR SUPPORT, OR WITH ANY OF PROVISION OF THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS THE DISCONTINUATION OF YOUR USE OF THIS WEBSITE, THE FORMULA &/OR THE SUPPORT. IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. Indemnification You agree to indemnify, hold harmless and, at The Company’s option, defend The Company and The Company’s affiliates, officers, directors, employees, stockholders, agents and representatives from any and all third party claims, liability, damages and/or costs (including, but not limited to, reasonable attorney’s fees and expenses) arising from your improper or unauthorized use of this Website, The Company’s Formula, or The Company’s Support, your violation of this Agreement, or your infringement, or the infringement or use by any other user of your account, of any intellectual property or other right of any person or entity. Your breach of the Agreement as it relates to your obligation to refrain from making, posting, or otherwise commenting negatively about the Formula, Website, or The Company, is deemed a material breach of the Agreement, and you agree to pay all costs and attorney’s fees related to The Company’s subsequent efforts to enforce this term of the Agreement. Testimonials, Pictures, & Demonstratives The Customer’s success in achieving their weight loss goal is very important to The Company. We know that visualization, instilling confidence and encouraging results is of the highest importance. Therefore, Along with the hundreds of actual Customers who have posted their success stories on YouTube and other media outlets, The Company invested in reproducing some of the successful results of our Customers. The Company utilized the work of some paid actors so the user can experience some of these success stories and use them as incentives to achieve their own weight loss goals. These testimonials and endorsements reflect the experience that many of our customers have reported to The Company. All content on the Website, whether text, image, or video, belongs to The Company and no one can use, transfer, or link to any part without express written permission. Legal Jurisdiction These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Website will be brought only in the federal or state courts of the State of Florida. You hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action. A printed version of these Terms, Conditions and Disclaimer and related materials will be admissible in judicial and administrative proceedings based upon or relating to these Terms, Conditions and Disclaimer to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. For purposes of the litigation issues addressed herein, you waive any right to confidentiality. Severability of the Terms & Conditions If any part of these Terms and Conditions, and/or Disclaimers of use are determined by a court of competent jurisdiction to be invalid or unenforceable, then the remaining provisions shall be deemed enforceable, valid and in full effect. The remainder of these Terms and Conditions, and Disclaimers are fully enforceable and legally binding. BY CHECKING THE REQUIRED BOX PRIOR TO PLACING YOUR ORDER, YOU AGREE THAT YOU HAVE READ THE COMPANY’S AGREEMENT IN ITS ENTIRETY AND AGREE TO BE BOUND COMPLETELY BY ITS TERMS AND CONDITIONS. Ask the Doctor Basic Questions Medical Information Research Comparison Qualify & Order Terms of Visiting This Site *RESULTS MAY VARY The site intends to introduce an advanced alternative to the dangerous weight loss surgeries such as mini gastric bypass, lap band, gastric sleeve, etc. FDA has not evaluated statements on this site and the Formula does not diagnose, treat, cure, or prevent any disease. Consuming the Formula without sufficient liquid may cause choking or other complications. Do not consume or use the Formula if you have difficulty in swallowing. Consult your doctor before buying/using the Formula, especially if you have ever had any medical and/or health related condition. All purchases are governed by the Terms page. This site is using visualization and persuasion that we consider appropriate to psychologically aid users to succeed in losing weight. Some of these efforts utilize paid actors. The information on this site supersedes any verbal information received from sales agents via phone or elsewhere. Support for any claims can be found in the Research section. The use of the term "mini gastric bypass", and any other similar terminology, is meant only to illustrate the desired effect of the Formula which consists of herbs/food supplements. Lap Band® is a registered trademark owned by Allergan, Inc. The various logos displayed on our site belongs to their respective trade mark holders and do not imply any endorsement. Shrinking stomach and mini stomach are trade marks just as over 10 others protected trade marks and are not intended to represent a medical state.V2 Aug2012 **The BBB logo is a trademark owned by the Better Business Bureau. Roca Labs is not endorsed by or affiliated with the Better Business Bureau. The article should clarify the reliably of this entity. Copyright © 2009-2014 Roca Labs, Inc. All rights reserved.
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11 comments
JulieBo
#915860

Dear PissedConsumer User:

Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not.

Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products.

Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in the courts. Our attorneys have filed papers in two different states demonstrating that the law prohibits these actions by Roca Labs. But Roca Labs is not waiting for a ruling – it is suing customers to shut down their speech and, if possible, obtain “damages” to intimidate others from speaking.

Roca Labs seems likely continue to sue customers who speak out until a judge stops them.

We hope that happens soon, but it may take months to obtain a ruling. We cannot provide legal advice or representation to users, however. Therefore, you may wish to seek legal counsel if you have concerns about a review you have posted here.

Your lawyer may contact us via legal@pissedconsumer.com.

You should also review our takedown policy at http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html to inform yourself as to what measures you can take to voluntarily request the removal of your own PissedConsumer review, if you wish to do so.

Click here for important news to Roca Labs reviewers on PissedConsumer: http://www.pissedconsumer.com/static/roca-labs-fundraising.html PissedConsumer Team

Anonymous
#1333391
@JulieBo

SCAM REPLY BY ROCA LABS

Anonymous
#885439

OMG!!!!! How can they get away with this, and how is it that they even have a single customer??? People need to pay attention, especially when spending money like this!!!

Anonymous
#879514

This is simple.

Never ever purchase a product if you are required to agree never to complain about it not working.

Run far away.

Anonymous
#877051

Sueing the customer, NOT a good way to run business!

Anonymous
#820589

And this means? Don't most companies have terms of a sale?

When you purchase an app on your phone doesn't it make you agree to the terms? When downloading on the net don't you hit "I Agree"? Do you ever read them? Because a company has terms of sale makes them a scam?!!

Then most all companies must be scams. Why are you ppl so naive? You should have given a link to the terms because you can write whatever you like. However just because they say no negatives comments.

It is a marketing thing. If you READ and understand you can say whatever you like and not agree to the terms if you pay the full price of the product. I guess people want the lower pricing and not to comply with the rules.

This is just a business strategy. If you want to say anything you want pay the full price.

Anonymous
#837093
@Kenny

Kenny,

What do you Roca Labs. You suck!

Anonymous
#851155
@Kenny

Kenny is a Roca lab troll, he gets payed to dispute anything negative written about

" the company".

Anonymous
#818833

WOW, WOW, WOW……Thank you, what a huge SCAM!

Anonymous
#818766

RUN RUN RUN away from this company!!!!

Anonymous
#815481

This is too (excuse my language) *** much!!! Sounds like a scam and they are only out to protect THEMSELVES(the company)...smdh!!!

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Review
#485660 Review #485660 is a subjective opinion of poster.
Product
Roca Labs Supplement
Loss
$450
Roca Labs's reply to:

ROCA LABS

If you are a real customer and feel that you have not been served well enough, let us make it up to you so please login to: https://rocalabs.com/SUPPORT or email us support@RocaLabs.com and mention PC++ as a code ❥.

Roca Labs LOVES to help their customers. We have many that claim that they had little SUCCESS and once we helped them, they had GREAT SUCCESS with Roca Labs. Let us help you too. Roca Labs REALLY WORKS.

Look at these: https://www.youtube.com/user/RocaLabs/videos they are REAL ROCA LABS REVIEWS.
Review
#303662 Review #303662 is a subjective opinion of poster.
Product
Roca Labs Supplement

I purchased a weight loss supplement from Roca Labs and it did not work for me. I would contact the "Support" and get no type of help whatsoever. You would think that a company that is selling an expensive product could hire better help.

Also, they won't talk to you on the phone after you order - once they take your money, you have to send an email for everything! Then, they are not replied to. BAD SERVICE!

I am extremely unsatisfied and there are plenty of other customers who feel the same way. Unfortunately, they are afraid to speak out because Roca Labs threatens to SUE people who tell the truth about their product! Be aware!

Contact Roca Labs Customer Service

Mailing Address:
Roca Labs
7261 S. Tamiami Trl
Sarasota, Florida 34231
United States
Phone:
(855) 933-1010
All Roca Labs Contacts