
Roca Labs
Roca Labs Overview
Roca Labs has 1.9 star rating based on 97 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Excellent customer service, Great results, Website.
Cons: Deceptive practices, Bad treatment, Customer service.Most users ask Roca Labs for the refund as a solution to their issues.
Roca Labs has 1.9 star rating based on 97 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Excellent customer service, Great results, Website.
Cons: Deceptive practices, Bad treatment, Customer service.Most users ask Roca Labs for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews











































I want My money back
CONSUMER ALERT! ROCA LABS & DON KARL JURAVIN ADMIT TO GASTRIC BYPASS ALTERNATIVE HOAX
- Withholding info on government indictments
- Fake products and fake reviews
- Falsified reports
Don Karl Juravin- BUSTED
- Fake reviews
- Don karl juravin lies
- Product is useless
DON'T TRUST ROCA LABS & DON JURAVIN, FAKE REVIEWS & FAKE PRODUCTS. PROVEN BY US GOV
- Us feds proved don juravin lied
- Faked testimonials
- No medical experience
- Product does not work
Roca Labs - Customer Care Review from Houston, Texas
I keep calling and someone keeps hanging up on me I'm trying to return the product and get a refund I've sent messages after message and can't get any type of response or reply very very very dissatisfied customer
Never received product
After months of debating whether or not I was willing to spend this much money on a "maybe", I looked on eBay and found this product (the seller was lited as Roca Labs) at a discount but I had to pay the total amount, I didn't have the option of splitting it up over three months. I was told I would be contacted by Roca Labs to be approved (which told me it was legit) since I had already gone through the approval process I wasn't concerned when I didn't hear from them.
I purchased it on 6/10, paid through paypal which went through on 6/11. I was notified it would be delivered between 6/17 and 6/21.
On 6/23 and 6/24 I emailed the seller and never received a reply, so I contacted eBay resolution, today I received my entire purchase price plus shipping, lucky for me I purchased it through eBay and not directly from the company! #buyerbeware!!!
- I never received product
- I never received product
I received my money via eBay, just want people to be aware!
Easy Weight Loss
You guys and gals are taking weight loss too seriously. All that needs to be done to lose weight permanently is to eat at a caloric deficit.
Find your maintenance calories (plenty of free calculators in google) and eat below that. For example as a 5'10 male at around 180 lbs, i found out that my maintenance calories would be around 2500 calories a day. I decided to limit myself to 2000 calories a day. But that doesnt mean i limited the type of foods I ate.
I still ate what i wanted, kept my calories to 2000, and im now 165 lbs after 2 months.
That fat is off for good. Eating at a caloric deficit is the ONLY way to lose weight permanently.
Roca Labs - Customer Care Review from Pompano Beach, Florida
I havr tried unsuccessfully for over 3 weeks to get someone from Roca Labs to contact me. I emailed them using the account I used during sale, have responded to the text messages they have sent asking for someo e from customer service to contact me & have called & left several messages.
As of this writing I have not received any contact from them. I did get a call from a "coach " who I explained my issue to & they assured me I would be contacted within 48 - 72 hours. Well let's just say I am glad I wasn't holding my breath! This company is deplorable when it comes to customer service.
I began trying to contact them to return the product within 7 days and have yet to be able to get in touch with anyone who can help!
BUYER BEWARE!
My name is Cynthia L Davis from Lake Butler, FL should Roca Labs wish to contact me purchase date of 3/30/16.
VERY UNHAPPY CUSTOMER
After taking your product for two days I called your support line because the solution was not jelling. After 12 days I called again and spoke with Roxie.
She explained to me what I had done wrong and offered to call me back that evening to help assist me. I stated to her that I did not need for her to call me back because I had understood what I did wrong. Also, Roxie asked my name and email address. After I gave her this information she stated to me that she could not find my order, YET, the $150 was taken from my card already.
I stated to her to take the other two payments due to you which was done on February 11th. You didn't waste any time on getting your money. What questioned me was they couldn't find my order, YET AGAIN the $450 was taken from my card. I then texted your Company and spoke with another sponser (I do not remember her name).
She apologized for the mix up and offered her assistance. I answered her back saying that I wanted a refund and that I was through talking to anyone. Her continuous replies were how could she be of assistance? I mailed back the products I did not use unopened expecting a refund Today, April 22nd I received the box marked REFUSED!
I have tried to call and I am expecting a call back. I do not want to report you to the BBB for your services.
- Customer service
- No customer service
- Product does not work
Price reduction
THIS COMPANY IS A FRAUD ROCA LAB
CAN NOT CONTACT THIS COMPANY RETURNED THE ITEMS AND STILL NO CONTACT.. DO NOT BUY FROM THEM.
I HAVE CALLED THE 1-85*-933-**** NUMBER IT DOES NOT WORK ALSO LEFT THEM 7 MESSAGES ALSO DID THE ASK A SPECAILIST ON MY PAGE STILL DID NOT ANSWER MY QUESTIONS. NOW I HAVE TO GO TO THE BANK AND GET A NEW CARD BECAUSE NO ONE FROM THIS COMPANY WILL GT IN CONTACT WITH ME ALSO WHEN THE PAYMENT CAME OUT BANK DECLINIED 2ND TRANSACTION AS FRAUD. DO NOT BUY IT IS A FRAUD.
DO NOT BUY IT IS A FRAUD. THIS COMPANY IS A FRAUD THIS COMPANY IS A FRAUD
- No customer service
my money for time and effort and becasue money has been taken out of my account by them using my credit card and can not get touch with them
Roca Labs Gastric Bypass Effect Review from Miami, Florida
My name is Arlene Hernandez a disabled Army Veteran. While a patient at the VA I ordered the Rocca Labs product to prepare for surgery by loosing weight.
My mom sent the package back without a return number.
They won the battle with my bank to return my money. I now want the product re-shipped and management is ognoring me.
Roca Labs Gastric Bypass Effect Review from Mountain View, California
I am sicerely hoping that i do not have an issue with Roca Labs. After receiving my order and reading through all of the materials i understand this product to work just like the bypass surgery which i already have.
I told them i had it and they approved me anyway. In talking with my doctor we came to the conclusion that this product could cause me serious damage as i have a reduced stomach push as it is. I once had to have a surgery to remove a blockage from my stomach. This product could cause me to experience the same thing.
I thought i would try it because roca labs didn't seem concerned about my previous surgery but the problem is.... I can't afford another surgery! I just cannot take the risk. I did not open any pouches or bottles of any of the product.
Just the boxes which they can repack for another client. I am hoping that my refund does not turn i into some fiasco. I will go the distance to get it back even if it means legal route but if this company cards about us as they say they do..... They can sew that this might cause bodily harm to me.
We will see what position they take. I'll keep ya posted.
Roca Labs Gastric Bypass Effect Review from Carson City, Nevada
I have tried to use my Roca lads products and when i do i cant leave the house with the diarrhea it causes. I cant use this and im not even done paying for it yet. Help me please, this is not working.
Roca Labs Gastric Bypass Effect Review from Los Angeles, California
First of all, people are spending there hard earned money on this product and you can not speak with a live customer service agent on the phone. It's been over a week and I have not received my package and it looks like there is no way of getting my money back.
Resolved: Roca Labs Gastric Bypass Effect Review from Astoria, Oregon
Ordered the product tried it made me sick try to call them wrote emails they would respond told me they would take the nasty *** back and then as soon as i shipped it back to them i would get my 480 dollars back within 10days now they wont respond back to my emails and they wont give me my money back im looking in to getting a lawyer.
Roca Labs Gastric Bypass Effect Review from Silver Spring, Maryland
U can ever talk to some one about this having t ruble return it
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ISRAELI SCAMMER DON JURAVIN ARRESTED AGAIN IN FLORIDA FOR CRIMINAL CONTEMPT OF COURT IN FLORIDA DEFAMATION CASE! Google his name and all the crap comes up.
Scammer from the word go
scammer Don Karl active on Upwork
just read this but i have just sent my payment in... what do i do now
Demand a refund!
Stop the credit card payment and cancel the order
LOL! This guy is done!
He lost to the US Government on Friday.
He is cooked and finally out of the business of ripping people off! google FTC vs Don Karl Juravin
i used to work for this dead beat and he still owes me for one months pay. When I kept calling him about picking up my check, he threatened to sue me saying that I was trying to extort money from him!
How F’d up is that.
So when I threatened to sue him he said he would counter sue and ruin me and my family. Stay away from this con game people, it’s not worth it.
Juravin is a joke in the weight loss industry and the FTC will shut him down soon. He will never survive the $ 27 million dollar judgement and the millions he owes the IRS.
To Jane below, this is definitely a real review. I used to work for Don Karl Juravin and he sued me for posting a complaint here on pissed consumer.
Look up Don Karl Juravin vs.
Jodie Barnes in Sarasota County Circuit Court in Florida. I also had to seek a couple of restraining orders against him for stalking me as well.This guy is a dangerous nut job who has Zero medical training and you must be careful about dealing with his shady company.