Krys Cxc

I want My money back

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This product did NOT work. I was So afraid to leave a review or tell anyone how I felt about the product in fear that Roca Labs would come after me.
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Reason of review:
Not as described/ advertised
Anonymous

CONSUMER ALERT! ROCA LABS & DON KARL JURAVIN ADMIT TO GASTRIC BYPASS ALTERNATIVE HOAX

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Please read the documents downloaded from the US Middle Distrct of Florida Federal Court whereby Roca Labs and it's owner Don Karl Juravin admitted to their Gastric Bypass Alternative with no surgery products to be a total sham and hoax upon consumers. He admitted in court testimony that he had to "trick" his "fat customers " into buying his product.

He also was forced to admit that his product was basically useless because his "fat customers" were going to lose weight anyways if he could convince them to fast for 16 hours, drink a lot of water and excercise. He admitted to tricking them as you will see on the screen shots below to fake testimonials with YouTube and Vimeo channels, faked written blogs to support Facebook and google ads and fake customers giving testimonials in those videos. Additionally please note that he lied about having a medical background and scientific evidence backing up his claims. The only Doctor that worked for them was a disgraced pediatric neurologist who lost his license for possession of child *** and testified he never even tested or used Roca Labs product.

Now the Feds have Don Karl Juravin by the proverbial balls with a $25 million dollar personal judgement by noting in the screenshot provided. The US Government is holding him personally liable for all his scamming.

The IRS has a personal judgement on him as well for around $1 million dollars. Don't be another sucker and get taken by this guy who has zero medical training.

View full review
Loss:
$1000
Cons:
  • Falsified reports
  • Fake products and fake reviews
  • Don karl juravin lying
Reason of review:
Scam on consumers
78 comments
Guest

ISRAELI SCAMMER DON JURAVIN ARRESTED AGAIN IN FLORIDA FOR CRIMINAL CONTEMPT OF COURT IN FLORIDA DEFAMATION CASE! Google his name and all the crap comes up.

Guest

Scammer from the word go

Guest
reply icon Replying to comment of Guest-1654394

scammer Don Karl active on Upwork

Guest

just read this but i have just sent my payment in... what do i do now

Guest
reply icon Replying to comment of Guest-1563459

Demand a refund!

Guest
reply icon Replying to comment of Guest-1563459

Stop the credit card payment and cancel the order

Guest

LOL! This guy is done!

He lost to the US Government on Friday.

He is cooked and finally out of the business of ripping people off! google FTC vs Don Karl Juravin

Guest

i used to work for this dead beat and he still owes me for one months pay. When I kept calling him about picking up my check, he threatened to sue me saying that I was trying to extort money from him!

How F’d up is that.

So when I threatened to sue him he said he would counter sue and ruin me and my family. Stay away from this con game people, it’s not worth it.

Guest

Juravin is a joke in the weight loss industry and the FTC will shut him down soon. He will never survive the $ 27 million dollar judgement and the millions he owes the IRS.

Guest

To Jane below, this is definitely a real review. I used to work for Don Karl Juravin and he sued me for posting a complaint here on pissed consumer.

Look up Don Karl Juravin vs.

Jodie Barnes in Sarasota County Circuit Court in Florida. I also had to seek a couple of restraining orders against him for stalking me as well.This guy is a dangerous nut job who has Zero medical training and you must be careful about dealing with his shady company.

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Anonymous

Don Karl Juravin- BUSTED

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Roca Labs - Don Karl Juravin- BUSTED
Roca Labs - Don Karl Juravin- BUSTED  - Image 2
Roca Labs - Don Karl Juravin- BUSTED  - Image 3
Don Karl Juravin, owner of Roca Labs and Gastric Bypass Alternative NO surgery has been busted again by the Fraud Busters Team for writing fake reviews again. When you read a positive review on him or his company, don't believe it for a New York minute, he or one of his wife wrote it and more than likely paid for it. Please note the first two items posted above. Pic 1 is supposedly from a customer praising him as a her "mentor" and "amazing inventor". Please note pic 2 taken directly from his website where you see the testimonial which has been proven to be a paid testimonial. Pic 3 is a funny one. This an excerpt of a testimonial for his website that was posted by him as being from the "land of Moses and Jesus of Nazerath" and "he has more in common with these religious icons than just a sacred birthplace. He is regularly hearalded as a miracle worker". It goes on to say that he "is regularly showered with praise" and " for inventing, promoting and operating the gastric bypass alternative ". Give me an F' ING break. Don't fall for this scam artist and his crew.
View full review
Loss:
$10
Cons:
  • Product is useless
  • Don karl juravin lies
  • Fake reviews
Reason of review:
Fake reviews
19 comments
Guest

He’s busted alright. He just filed a sham bankruptcy again. Maybe he will change his name again after this fiasco.

Guest

Going to jail...

Guest

The federal judge in his case is holding him in contempt of court for lying about selling frozen assets. What a scammer

Guest

This guy just got busted by the Feds again for hiding bank accounts that he was supposed to report! Wow! How many times until they just arrest him?!!??

Guest

BUSTED! BUSTED!

BUSTED! This clown is a bankrupt fool and pathological liar.

Guest

Very, very bad guy. Anyone he comes in contact with should avoid him at all costs as he is truly certifiable and quite warped. I am surprised he has not been deported yet.

Guest

Hahahahaha! That's some funny ***! You guys are nailing this guy so hard!

Guest

I applaud the bravery of every person who are writing these reviews and not putting up with what this guy has done to everyone. Theses reviews are truthful as I know Don Juravin and in the business.

Take my word for it, you don't know the half of it.

But anyways, keep up the good works and go to real weight loss professionals. God Bless

Guest

I love pic three!!! What an ego!

Guest

Thanks for the review! My wife almost signed up for this plan and glad we discovered these reviews

View more comments (18)
Anonymous

DON'T TRUST ROCA LABS & DON JURAVIN, FAKE REVIEWS & FAKE PRODUCTS. PROVEN BY US GOV

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I am shocked and dismayed that these people still continue to sell this glorified "jello" and continue to make the same claims about how people will lose weight. Don Juravin admitted in depositions that his product was basically useless and that he had to in his words, "trick" his "fat customer". I almost was a potential "fat customer" who decided with my husband's help to really do some research on this company before we tried it. I have been online and watched his live speech, and watched what looked like very canned videos from people who claimed this product was a miracle, but what was odd; they really did not look like they lost any weight! I read the court documents online (thank you pissedconsummer.com) where he even admitted that most of the videos are faked with paid actors who never even used the product! One thing people should be careful with is that Don is no weight loss expert. He is an internet sales guy with no medical background what so ever, and he admitted to that as well! Go to your regular healthcare provider and don't get tricked by these folks.
View full review
Loss:
$10
Pros:
  • Us feds proved don juravin lied
Cons:
  • Faked testimonials
  • Falsified reports
  • Product does not work
Reason of review:
Fake reviews and products
7 comments
Guest

He is going to jail! LOL!

Guest

Great review!

Guest

Great review! I had a very bad experience myself and would not recommend this to anyone

Guest

I am not shocked at any of this as people like to be BS'd. If these idiots are going to continue to buy fake ***, let em

Guest

The reviewer is shocked and dismayed...if the person who wrote this actually stayed with the program, they would not be so shocked, it's all BS sister and It's about the $$$$$. It does not work because it's bogus. Watch what you eat and burn those carlories!

Guest

LOL!!! I used to work for Roca and "The Don"( what a joke) as he refers to himself.

Don't waste your time with this garbage. It is just an internet sales drive to get your money and nothing else. Don behind the scenes makes fun of all of you for being *** to believe a guy with a super heavy accent that most people don't even get, and no medical training to boot! LOL!

Good for the people who are not worried about standing up to this sheister by writing these very true reviews.

Read the Goverment documents for yourself. Next time you do his live "interview/speech on Facebook, ask him some hard questions about what he admitted in court...LOL I can't wait to see the look on his face

Guest

Spot on review as I to looked into this program and it looked scketchy at best. I am concerned with my health and will look to real experts

View more comments (6)
Beck Lvx
map-marker Houston, Texas

Roca Labs - Customer Care Review from Houston, Texas

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I keep calling and someone keeps hanging up on me I'm trying to return the product and get a refund I've sent messages after message and can't get any type of response or reply very very very dissatisfied customer

Roca Labs Reply:
We give excellent customer service and love helping people in achieving their healthy BMI and weight.Our customers' success is very important to us. Upon checking we see no history where the customer has ever tried to contact us regarding a refund. All support is done in writing to provide a point of reference. We recommend that you contact our support desk directly at support@rocalabs.com so that our experienced team can help you achieve your healthy weight goals!
View full review
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Georgetown, Delaware

Never received product

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After months of debating whether or not I was willing to spend this much money on a "maybe", I looked on eBay and found this product (the seller was lited as Roca Labs) at a discount but I had to pay the total amount, I didn't have the option of splitting it up over three months. I was told I would be contacted by Roca Labs to be approved (which told me it was legit) since I had already gone through the approval process I wasn't concerned when I didn't hear from them.

I purchased it on 6/10, paid through paypal which went through on 6/11. I was notified it would be delivered between 6/17 and 6/21.

On 6/23 and 6/24 I emailed the seller and never received a reply, so I contacted eBay resolution, today I received my entire purchase price plus shipping, lucky for me I purchased it through eBay and not directly from the company! #buyerbeware!!!

Roca Labs Reply:
The regimen is sold only through doctors and the official site. I hope you learned a lesson to buy only directly from the company.
View full review
Pros:
  • I never received product
Cons:
  • I never received product
Reason of review:
Problem with delivery
Preferred solution:

I received my money via eBay, just want people to be aware!

Anonymous

Easy Weight Loss

You guys and gals are taking weight loss too seriously. All that needs to be done to lose weight permanently is to eat at a caloric deficit.

Find your maintenance calories (plenty of free calculators in google) and eat below that. For example as a 5'10 male at around 180 lbs, i found out that my maintenance calories would be around 2500 calories a day. I decided to limit myself to 2000 calories a day. But that doesnt mean i limited the type of foods I ate.

I still ate what i wanted, kept my calories to 2000, and im now 165 lbs after 2 months.

That fat is off for good. Eating at a caloric deficit is the ONLY way to lose weight permanently.

Roca Labs Reply:
Roca Labs has always stated the best way to achieve a healthy weight is through proper diet and exercise. However, some people find it difficult to control their food intake. Roca Labs is a tool to help those people to control their food portions.
View full review
Macallister Vih
map-marker Pompano Beach, Florida

Roca Labs - Customer Care Review from Pompano Beach, Florida

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I havr tried unsuccessfully for over 3 weeks to get someone from Roca Labs to contact me. I emailed them using the account I used during sale, have responded to the text messages they have sent asking for someo e from customer service to contact me & have called & left several messages.

As of this writing I have not received any contact from them. I did get a call from a "coach " who I explained my issue to & they assured me I would be contacted within 48 - 72 hours. Well let's just say I am glad I wasn't holding my breath! This company is deplorable when it comes to customer service.

I began trying to contact them to return the product within 7 days and have yet to be able to get in touch with anyone who can help!

BUYER BEWARE!

My name is Cynthia L Davis from Lake Butler, FL should Roca Labs wish to contact me purchase date of 3/30/16.

Roca Labs Reply:
We love helping our customers reach their healthy weight. A healthy BMI is essential to good health.The regimen is great and has helped users lose from 60 to 215 lbs. After a review of your account we see you made your purchase on 3/31/2016 and contacted our support desk on 4/12/16 asking for a return. Our support team sent you the return policy and offered you a phone call to get you started on the journey to success. You did not want to take the advice the coaches had to offer and insisted on a return. As stated to you numerous times and listed on the site; each regimen kit is custom prepared for the customer, therefore, it can not be returned. Moreover, by simply reading carefully the instructions on RocaLabs.com/INSTRUCTIONS such issue could have been solved. We encourage you to reach out to your coach and let them help you achieve your healthy weight.
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Reason of review:
Poor customer service
Anonymous
map-marker Alger, Michigan

VERY UNHAPPY CUSTOMER

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After taking your product for two days I called your support line because the solution was not jelling. After 12 days I called again and spoke with Roxie.

She explained to me what I had done wrong and offered to call me back that evening to help assist me. I stated to her that I did not need for her to call me back because I had understood what I did wrong. Also, Roxie asked my name and email address. After I gave her this information she stated to me that she could not find my order, YET, the $150 was taken from my card already.

I stated to her to take the other two payments due to you which was done on February 11th. You didn't waste any time on getting your money. What questioned me was they couldn't find my order, YET AGAIN the $450 was taken from my card. I then texted your Company and spoke with another sponser (I do not remember her name).

She apologized for the mix up and offered her assistance. I answered her back saying that I wanted a refund and that I was through talking to anyone. Her continuous replies were how could she be of assistance? I mailed back the products I did not use unopened expecting a refund Today, April 22nd I received the box marked REFUSED!

I have tried to call and I am expecting a call back. I do not want to report you to the BBB for your services.

Roca Labs Reply:
We give excellent customer service and love helping people in achieving their healthy BMI and weight. Upon checking your account we see you used several different emails and phone numbers when approaching us. Hence, why our representative asked you for the name and email associated with your "sale" order to identify the correct account. You have one SALE, BUT you created 3 accounts when you used 2 different emails and 3 different phone numbers.This is where the confusion came in and why clarification was needed to verify your order. NOT one time did you approach us with the email you provided here, and this is the one associated with your completed order. You have used an aol.com email that was not associated with your order. It appears you transposed your phone number when filling out your completed order as the last 4 digits you entered were 6386 and no contact has been made via that phone number. This can all be verified by logging into your personal hub. Our representative provided you with excellent customer service even asking if you would like a follow-up call in which you denied. There is no communication in which you were authorized a return. Moreover, this entire thing could have been avoided had you used the proper channels and contact information associated with your completed sale order.
View full review
Cons:
  • No customer service
  • Product does not work
  • Customer service
Reason of review:
refund on the product to be returned to you.
Loss:
$200
Preferred solution:

Price reduction

Jamyla Bnu
map-marker Temple, Texas

THIS COMPANY IS A FRAUD ROCA LAB

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CAN NOT CONTACT THIS COMPANY RETURNED THE ITEMS AND STILL NO CONTACT.. DO NOT BUY FROM THEM.

I HAVE CALLED THE 1-85*-933-**** NUMBER IT DOES NOT WORK ALSO LEFT THEM 7 MESSAGES ALSO DID THE ASK A SPECAILIST ON MY PAGE STILL DID NOT ANSWER MY QUESTIONS. NOW I HAVE TO GO TO THE BANK AND GET A NEW CARD BECAUSE NO ONE FROM THIS COMPANY WILL GT IN CONTACT WITH ME ALSO WHEN THE PAYMENT CAME OUT BANK DECLINIED 2ND TRANSACTION AS FRAUD. DO NOT BUY IT IS A FRAUD.

DO NOT BUY IT IS A FRAUD. THIS COMPANY IS A FRAUD THIS COMPANY IS A FRAUD

Roca Labs Reply:
We love helping people in reaching their healthy weight. A healthy BMI is essential to good health. An overview of your account shows that you elected to pay your order total in 3 installments. This is a payment plan you agreed upon and NOT a subscription. Upon checking your account, it shows the second payment that was due on 4/13/2016 was denied by your bank for insufficient funds. No contact was received from you until 4/14/2016 in the form of a voicemail. A return call was made promptly back to your number in which your voicemail was received and a message was left by a representative. You did not return the call with the number associated with your account. NOT once did you contact the company or your coach in WRITING using the email associated with your account. You have NOT contacted anyone via your personal page (personal hub) as you mentioned. Basically, what you have done is dishonest. You have defamed the company and did not make your payment as promised. What you have done is shameful.
View full review
Cons:
  • No customer service
Reason of review:
no contact with customers
Loss:
$500
Preferred solution:

my money for time and effort and becasue money has been taken out of my account by them using my credit card and can not get touch with them

Jenise Uen
map-marker Miami, Florida

Roca Labs Gastric Bypass Effect Review from Miami, Florida

My name is Arlene Hernandez a disabled Army Veteran. While a patient at the VA I ordered the Rocca Labs product to prepare for surgery by loosing weight.

My mom sent the package back without a return number.

They won the battle with my bank to return my money. I now want the product re-shipped and management is ognoring me.

Roca Labs Reply:
Roca Labs works! Successful user reduce 100 lbs and avoid a bariatric surgery. Moreover, it has great customer service. It seems like you are UNFAIRLY using military service to trick the system or to receive something you do not deserve based on the agreement. Many thanks for serving our great country but that doe not place you above the law or the agreement. Though we understand you are trying to gain sympathy we have to be FAIR to all customers.

As a military person you should know how to follow instructions but you have not with us. You know that EACH kit is personally prepared and therefore when your package was sent back it was destroyed. Therefore, not possible to send back...

As a good will, we will allow you a special $120 credit on a reorder.
View full review
Reason of review:
Problem with delivery
Anonymous
map-marker Mountain View, California

Roca Labs Gastric Bypass Effect Review from Mountain View, California

I am sicerely hoping that i do not have an issue with Roca Labs. After receiving my order and reading through all of the materials i understand this product to work just like the bypass surgery which i already have.

I told them i had it and they approved me anyway. In talking with my doctor we came to the conclusion that this product could cause me serious damage as i have a reduced stomach push as it is. I once had to have a surgery to remove a blockage from my stomach. This product could cause me to experience the same thing.

I thought i would try it because roca labs didn't seem concerned about my previous surgery but the problem is.... I can't afford another surgery! I just cannot take the risk. I did not open any pouches or bottles of any of the product.

Just the boxes which they can repack for another client. I am hoping that my refund does not turn i into some fiasco. I will go the distance to get it back even if it means legal route but if this company cards about us as they say they do..... They can sew that this might cause bodily harm to me.

We will see what position they take. I'll keep ya posted.

Roca Labs Reply:
Roca Labs is GREAT. It helped Marilon reduce 80 lbs in 4 months and Roxie 83 lbs. Roxie also lowered her AC1 levels! Because they were serious about their weight reduction and they followed instructions they achieved success.

When someone is serious about achieving their weight goal, they consult with the company directly through their service department and not via the open web. Moreover, by simply reading RocaLabs.com and consulting with your doctor (as noted) prior to ordering such an issue could have been avoided.
View full review
Anonymous
map-marker Carson City, Nevada

Roca Labs Gastric Bypass Effect Review from Carson City, Nevada

I have tried to use my Roca lads products and when i do i cant leave the house with the diarrhea it causes. I cant use this and im not even done paying for it yet. Help me please, this is not working.

Roca Labs Reply:
Roca Labs is GREAT. It helped Bry reduce 214 lbs and Marilon 80 lbs in 4 months because they were serious about their weight reduction and they followed instructions. When someone is serious about achieving their weight goal, they consult with the company directly through their service department and not via the open web. Moreover, by simply reading carefully the instructions on RocaLabs.com/INSTRUCTIONS such issue could have been solved.
View full review
Reason of review:
Bad quality
Anonymous
map-marker Los Angeles, California

Roca Labs Gastric Bypass Effect Review from Los Angeles, California

First of all, people are spending there hard earned money on this product and you can not speak with a live customer service agent on the phone. It's been over a week and I have not received my package and it looks like there is no way of getting my money back.

Roca Labs Reply:
Roca Labs has EXCELLENT customer support. Roca Labs Loves our customers!
Roca Labs support is available in writing by emailing directly to Support@RocaLabs.com Roca Labs answers customers within hours. As stated on our website production takes approximately 6 days as all orders are prepared based on the customers analysis. Upon checking, we do see your package has shipped and you were able to speak with one of our success coaches. You should have received a tracking number in your email. If not, contact our support desk and they will be able to provide you with your tracking number. Your success is important to us and we are here to help you succeed!
View full review
Reason of review:
Poor customer service
Lynnelle Yno
map-marker Astoria, Oregon

Resolved: Roca Labs Gastric Bypass Effect Review from Astoria, Oregon

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Ordered the product tried it made me sick try to call them wrote emails they would respond told me they would take the nasty *** back and then as soon as i shipped it back to them i would get my 480 dollars back within 10days now they wont respond back to my emails and they wont give me my money back im looking in to getting a lawyer.

Roca Labs Reply:
Roca Labs strives for excellent customer service and stands behind our 14 day money back guarantee. Upon checking we see you purchased September 7 and reached out to us on October 23 in which you were assisted. You requested on returning your product.Since it was past the 14 day return mark your case was escalated to a manager for handling A return was granted to you. As NOTED on our return page the refund process takes up to 10 business days after confirming the return or the package.Your package was received in the post office on Saturday, November 14,2015 ready for pick up.
Roca Labs has gone above and beyond to help you, even allowing the return after the date had passed.Your refund is being processed.You will receive notification once the refund has processed. Be sure to check your spam box, depending on your email settings responses may go there. Please contact our support desk directly if you need further assistance. Support@RocaLabs.com
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Silver Spring, Maryland

Roca Labs Gastric Bypass Effect Review from Silver Spring, Maryland

U can ever talk to some one about this having t ruble return it

Roca Labs Reply:
Roca Labs has GREAT customer service. It's very easy too support@RocaLabs.com Please see the new https://RocaLabs.com/support/instructions
View full review

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