Not resolved

I found out about this weight loss group through facebook last year.I read reviews and told myself I could use this product.

I purchased in november 2016 and started taking the product. For two weeks everything was fine. I lost about 12lbs but mostly water weight and was hungry all the time. then i got sick.

I work 50 hour weeks, have a house and a small child so not eating enough and sucking down something the consistency of hair gel got to me. I was sick on and off from mid november to late feb 2017. to make matters worse, now that I tried the diet again I can't take the products. I almost instantly vomit.

When I paid i set up auto payments, I paid novembers 190.00 right away and according to the contract with the company they would take the payments out December 1st and January 1st. I pre planned buying this item and knew when I would have money to pay it off. WELL Late January rolls around and my husband asks me if this product was paid off - because he began receiving messages claiming it wasn't paid. I told him that it was on auto payment and I had made sure to leave extra money in our accounts at the designated times.

After being sick throughout most of February he asked me about it again claiming that he had had another email so I investigated and came to find out they had stopped payment. SO without my CONSENT and OUT OF CONTRACT (since our contract ended in January) They billed my account the last two payments at once without informing me or my husband. What would have happened had i been completely broke ?

I sent them an email and informed them they no longer are allowed access to my account and if they try to bill me again after they refused other autopayments there will be huge problems.I am thinking i need to change my bank info because I believe they were wrong for taking money without my consent when our contract had ended and they had refused the original collections

Review about: Gastric Bypass Alternative.

I didn't like: Unauthorized collection of payment.

Review #1016359 is a subjective opinion of a user.

1.7
Website
Price Affordability
Reliability
Additional Fees
Diversity of Products or Services
Customer service
Value for money
Advertised vs Delivered
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Let the company propose a solution

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Franny
Brunswick, Georgia, United States #1328333

I have heard about a class action suit against Roca Labs by some lawyers here representing some victims In Atlanta...I would watch for mailers or tv ads on how to join

Jeff Marshall
Lake Forest, California, United States #1328076

I have heard about the victims getting a refund via the government or a possible class action suit to collect for the victims. Please comment if you know anything

Changed my mind
#1317866

I'm glad that I came across this page. I was almost ready to order the product, but after reading the reviews & Googling Don Juravin; no way!!

Ally
to Changed my mind Wichita, Kansas, United States #1323513

Omg! Me too! I was sooo close to buying the whole thing in one payment.

Ingolf
Reykjav, Hofuoborgarsvaoio, Iceland #1316334

Total fraud this company and man Don Juravin it's owner.Don't believe anything they claim!

America's FTC and IRS have him now.I want my money back

Vanessa
to Ingolf #1317093

This guy is crazy and very rude!!! Im new & had questions and he totally down played me talked to me like I was a complete ***. This is the worst experience Ive ever had

Evan

The Feds filed for judgement Friday against Roca Labs and it's nutty owner Don Juravin Friday! They are demanding that he repay everyone $25 million ! The end is near folks!!!

Anonymous
to Evan #1330510

I should have looked deeper into this product. That goo stuff is nasty and disappointed that there is no refund policy. I hope the feds take them out of business.

Dom Z
Fort Lee, New Jersey, United States #1301178

Don Juravin is famous here in NJ for his medical director being neurological dr for kids and not a weight loss Dr.

Google Dr. Ross Finesmith and you will see that he was convicted for possession of child pornn. Beware!!!!

Google Don Juravin as well!

Hal Feldman
Philadelphia, Pennsylvania, United States #1300669

No one should trust this company or the man behind it, Don Adi Juravin.Google those names and it will tell you everything you need to know about his dishonest and crazy way of conducting himself.

DON ADI JURAVIN IS A FRAUD! If you don't believe me, google FTC VS.

ROCA LABS, DON JURAVIN, a.k.a.ADI JURAVIN, AND DON KARL JURAVIN

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