Latest review first
Roca Labs in Montgomery, Alabama - Run don't walk away from this one! Scam!!
Roca Labs Gastric Bypass Effect Review from Columbus, Ohio
Roca Labs in Chariton, Iowa - AGREEMENT TERMS
Roca Labs in Atlanta, Georgia - This Product WORKS! Not a scam. Everyone is different
Reason of review
Roca Labs in Johnson City, New York - Got scammed and sick from this JUNK
Product made me ill enough to seek medical attention after following all directions to the letter. They will not cancel my last payment NEXT month and threatened me with a lawsuit. SURPRISE! They are not the only ones with experienced lawyers. Anyone wanting to start a class- action against them over the business practices? The product tastes bad and does not dissolve well, their customer service dept is a bunch of scammers and crooks trying to prey on overweight people that are desperate to lose weight and their policies are written the way that they are because THEY KNOW IT! Do NOT give these people your credit card number.... You will only end up regretting it!
Roca Labs in San Dimas, California - I was charged for this item and i never received the product..
growing up i have always been bigger then most of all the other kids i played softball and it was rough no matter how hard i worked my weight sucked because it drove me to drugs and just to lose the weight i am 5'3" and 240 i have tried every thing HCG injections which seem to work the best so far but still, jenny craig diet pills starvation alli anything that would work i ad 2 kids and my depression suck while doing all of this i work out reg. at the gym and it just seems to not work all that well i need a jump start and i didnt want the surgery due to the scar, well they shipped this priority mail for 2 days and it said that the package delivered and not only did it not delivery i walked to all the neighboring streets and my neighbors to see if it went to the wrong address and sure enough it didnt. 500 dollars is alot for my family but i put the trust in this company and they let me down, i called and asked about the packaging and they told me that this was not there fault and that there is nothing that they can or will do for me so now i am working with the fraud department about this company about not sending the product as a scam.
Roca Labs in Fort Myers, Florida - REFUND
In February 2014, I was approved to receive the forumula however my credit card was declined and that was GOOD because I had been advised by my doctor not to proceed with this harsh formula. I tried repeatedly to inform them. I called Roxie many times with no returned calls. Today over two months later, they have billed my credit card and of course I CANNOT reach anyone. This company is full of lies and deceit. Once they approve you and feel like they have you hooked, you are then unable to reach them. It is totally impossible to reach someone. They hide behind a computer screen.
Roca Labs - Not Totally Honest
Roca Labs in Mount Holly, New Jersey - You will never get a representative to discuss a refund. These people are crooks.
Roca Labs in San Jose, California - Side Effects
I bought the Roca Lab product to tried it out. Unfortunately, I had gastrointestinal side effects from the product. Therefore, I emailed the "chat" line with a simple question about the return policy. Now, I admit that I did not read closely the return product but the message I received was rude, demeaning, and definitely not supportive. Here is the my point of this complaint. I spent a lot of money and do not expect to be treated in such an unprofessional manner. First the company did not assess why I was asking the question but jumped into a defensive dialogue of why the product was successful and surely I was the one who had the problem. I am concerned because I might have had a life-alternating problem from the product and they would not know or understand why I was asking the question. Here I am ingesting an "unknown" product, are they not concern? What is the companies responsibility? Instead I was "lectured" on how fat I am and how I let this happen to me (see email message below). First, as one who has expertise working with patients who need to change detrimental lifestyle behaviors, this approach is not necessary, helpful, consumer orientated, or research based. Additionally, documentation of weight loss for "success" and money return seems somewhat flawed. So, I only have to submit a before and after picture of myself in order to get money back if I lose weight (regardless of side effects). My only conclusion is that my side effects are not important to the company and I am not allowing myself to be successful. As a consumer, I am quite distressed that I spent this amount of money, have had side effects, and have been treated in this manner (see below). This is so contrary to any other product or medication requirement on the market. It is clear that there is no recourse and money lost. However, as a member of the health care team, I certainly will not encourage anyone to purchase this product. K Brinkley PhD, RN, CNE EMAIL message from Roca Lab: Mar 3 3:56pmHi Karen, First, the Formula is designed to always work. ALWAYS. It will always expand in the stomach to leave little room for food intake. As explained, your commitment is a MUST. Some of the 70,000+ YouTube videos are posted on the success wall. FYI -- 72% of users of the Formula that thought the Formula was not helpful at first, read instructions and, along with a change of attitude, succeeded. You should know that psychological reasons that led you to be overweight can also now interfere with your success. Please read the instructions and the psychological obstacles to success and try again with different attitude. Roca Labs return policy is very clear and is stated to every customer in numerous places prior to buying: 1. On the FAQ2. In a video about the return policy3. On the Qualification Form4. on the Return page5. On the payment page6. In 2 emails7. On the kit’s seal in big letters 8. In a video about the commitment to the process9. Term & Conditions You should know that we are here to assist you in reaching your weight loss goal and AVOID the dangerous gastric bypass surgery. Bottom LineWe are sorry, but we don't accept returns in anyway, but we will help you succeed. You want Money Back?Roca Labs loves to reward for success. That is why the ONLY way to get money back is to SUCCEED. Roca Labs does not reward failure and there are no returns whatsoever (similar to the gastric bypass surgery procedure). Thanks, Support Tracy 05 professional who has worked in the area of behavioral change I As a professional educator and nurse I was
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