Roca Labs
Reviews and Complaints

NOTICE TO PISSED CONSUMER POSTER

This notice is from Roca Labs (the “Company”) and is an attempt to communicate with you regarding your anonymous posting on this website. We will be seeking a court order to obtain your name and contact information if you do not reply to this notice.

The Company has thousands of satisfied customers who achieved their weight loss goals and changed their lives with our products (see http://rocalabs.com/before-and-after/). If you are an actual purchaser of any product from the Company, we are sorry that you did not have a great experience. However, we believe that your review violates the terms and conditions (http://rocalabs.com/terms/) of your purchase. We hereby give you notice of your breach of the purchase agreement and demand that you IMMEDIATELY cure your breach by removing this posting.

Roca Labs has been harmed by your posting and will hold you financially responsible for any damages that we suffer.

In addition, we believe that your posting contains blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.

If you are not a customer and are pretending to be one, be advised that we have been injured by your blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.

Please contact us immediately at legal5@rocalabs.com to resolve this matter. The Company will take all necessary and appropriate legal action to protect our rights.

Our goal is to resolve this problem without litigation, and hope that you will immediately contact the Company.

Hello Smarterthanuthought, I am interested in hearing more, for as I could believe you! Companies as such, is what we need to crack down on for the sake of all consumers.

If you did in fact work for this company, good for you...speaking the truth! So, can you prove your statements to be true?

I I can add to the saga of unethical, deceiving, dishonest greedy ways to give false excuses for not paying wages earned due to "lost sales" or incurring "legal fees". It's b.s.

I am not a customer. As far as the actual product, it can be a wonderful solution if used properly, but the way it is ran and the customer service is shady. Not allowed to talk to existing customers, they have you portray so many different positions and people.....

They did something illegal, which THEY incurred the law suit. NOT ME

Although I am concerned with the legit aspect of the business (which I wasn't aware of), I must truly say that the Roca Labs product changed my life by allowing me to lose almost 60 pounds in the last 2 years. I still had to exercise hard, but the way it controlled my hunger was simple unbelievable.

@David in Dallas: I have searched for the article and can't find it. If you don't provide a link, I call B.S.

please give newspaper link. thanks.

The BS that pervades Roca Labs' customer service, advertising and marketing, business practices, etc., all come from the owner. Roca Labs is all about lies. Avoid it!

Thanks a lot for the truth - we need more real feedback on this company.

Roca Labs in Newspaper article states: Illegally run diet and food supplement company named Roca Labs caught distributing an FDA regulated product out of a 'non-licensed' residentially zoned rental property in Florida. Article continues with the company guru getting calls from several agencies and after investigating finds out there were no permits or license to run such a large operation out of the basement of the owners home.

The article goes on to read: This wasn't your Mom's part-time Mary Kay or Avon business.

It's a full blown distribution operation sitting right in the middle of a beach town's quiet residential center stone.

Hi Moon1978. Why did you give both your cards?

When you saw that there is a problem with the first one, the ONLY thing you should have done is to contact your Bank and ivestigate. It is often that systems have mistakes and don't show processed payment in time. That's why you should have called your Bank. I had a problem with my payment also with the same company, but the error was not on their end but on mine.

A bank implemented a new security protocol on my card and that didn't let the payment to be processed. After I called my bank and gave them a green light, they let it through and I never had one issue with the payment.

Can you tell me the name of the company they charged your credit card under? Was it Roca Labs or something different?

Thanks

pophinp04@yahoo.com

I want my refund $472.00 ASAP. I have called nothing is happening I. Can't afford this.

:(

I am having the same problems, they just keep charging my account.

:(

http://www.pissedconsumer.com/reviews-by-company/roca-labs.html

Don't know about you, but I didn't have that problem with Roca Labs. They were supportive all the way!

Hello,

If you would like to remove a posting or comment you must email or mail Pissed Consumer with a proper notarized letter. Notarized letter must be written according to the sample given in our FAQ (Question 5): http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html

Please watch this video for more information: http://www.youtube.com/watch?v=ZToobE7IHjE

Hello,

If you would like to remove a posting or comment you must email or mail Pissed Consumer with a proper notarized letter.

Notarized letter must be written according to the sample given in our FAQ (Question 5): http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html

Please watch this video for more information:

http://www.youtube.com/watch?v=ZToobE7IHjE

My dispute with Roca Labs was resolved. The company refunded me in full. Please remove the complaint number 325092.

Dear PissedConsumer User:

Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not.

Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products.

Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in the courts. Our attorneys have filed papers in two different states demonstrating that the law prohibits these actions by Roca Labs. But Roca Labs is not waiting for a ruling – it is suing customers to shut down their speech and, if possible, obtain “damages” to intimidate others from speaking.

Roca Labs seems likely continue to sue customers who speak out until a judge stops them.

We hope that happens soon, but it may take months to obtain a ruling. We cannot provide legal advice or representation to users, however. Therefore, you may wish to seek legal counsel if you have concerns about a review you have posted here.

Your lawyer may contact us via legal@***.com.

You should also review our takedown policy at http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html to inform yourself as to what measures you can take to voluntarily request the removal of your own PissedConsumer review, if you wish to do so.

Click here for important news to Roca Labs reviewers on PissedConsumer: http://www.pissedconsumer.com/static/roca-labs-fundraising.html PissedConsumer Team

NOTICE TO PISSED CONSUMER POSTER

This notice is from Roca Labs (the “Company”) and is an attempt to communicate with you regarding your anonymous posting on this website. We will be seeking a court order to obtain your name and contact information if you do not reply to this notice.

The Company has thousands of satisfied customers who achieved their weight loss goals and changed their lives with our products (see http://rocalabs.com/before-and-after/). If you are an actual purchaser of any product from the Company, we are sorry that you did not have a great experience. However, we believe that your review violates the terms and conditions (http://rocalabs.com/terms/) of your purchase. We hereby give you notice of your breach of the purchase agreement and demand that you IMMEDIATELY cure your breach by removing this posting.

Roca Labs has been harmed by your posting and will hold you financially responsible for any damages that we suffer.

In addition, we believe that your posting contains blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.

If you are not a customer and are pretending to be one, be advised that we have been injured by your blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.

Please contact us immediately at legal5@rocalabs.com to resolve this matter. The Company will take all necessary and appropriate legal action to protect our rights.

Our goal is to resolve this problem without litigation, and hope that you will immediately contact the Company.

You can't be serious. Even if you have a "no bad reviews" clause in your contract, I don't believe you have a legal leg to stand on.

Any contractual obligation violating public policy is not enforceable. Threatening dissatisfied customers expressing their dissatisfaction this way only encourages me to avoid your product.

This company still your money dont buy this product, dont waste your money

Thank you,RN. I certainly could have written that, and Imdid go to web site looking at ingredients. Now, marketing did a great job trying to subconsciously tell you "you need to be committed,,if you are not they don't warn you. You will only cause their success rate to diminish negatively, This is about making$$$$'not your health. How many times have we made the commitment to lose wt.? It would have happened already if YOU,wanted any diet to work.

Do it healthy, eat a carrot, apple,mp and walk the long way to refrig.

My BFF is heavy too, and an RN, also. We are committed to provide opt. care.

We get together, we meet socially and eat. We know what to do...and we do....we make ourselves happy, eating what we want.

Now, for sarcasm. Michelle Obama feeds her family healthy because she has inside knowledge there will be NO HEALTH care available to anyone. Ha, ha,

To the former FAT PERSON...YOU ARE A DUMBA** IF YOU REALLY ATE ONLY 900 CALORIES A DAY!!! DO YOU KNOW WHAT YOU DID TO YOUR BODY'S MUSCLE MASS IF THAT WAS TRUE???

You just DESTROYED a lot of your muscle mass which is what burns the most calories....do you know what this means? it means in the future YOU ARE GOING TO GAIN ALL OF THAT WEIGHT AND MORE BACK because as soon as you start eating normal again your not going to have the calorie burning power you used to...PLUS it's going to be EVEN HARDER TO LOSE AGAIN BECAUSE YOU DON'T HAVE AS MUCH MUSCLE ANYMORE!

Your theories may hold true but I thumbed you down because you're nasty calling someone a dumba** and USE CAPS WHEN YOU DON'T NEED TO.

Sheesh.

I was doing this research for myself and my husband once I read an ad for this product. As an RN, I realize when something is a gimmick as far as diet supplements go for the most part.

I was, however, curious when I saw that this was more of a way to basically fill your stomach allowing only about 20% space for intake. More curious about the ingredients. I ran across this post/site, and read the comments. I just wanted to say that it shouldn't take more than an elementary education to conclude how we/anyone gains weight.

Food and calories do not enter our bodies and turn into fat by osmosis. We pick up the *** food and shovel it down our throats by truckloads. Would be different if we were eating smaller portions, or eating truckloads of veggies and lean meats, but we aren't people. We're busy and eating fast, convenient, processed food.

Loading our bodies with preservatives and carcinogens and seeing our little girls start menstruating at 8 and 9 years old from hormone injected meats and nearly everyone knows someone with cancer. So, we feel tired, sluggish, depressed. If we ate healthier, organic, cleaner foods we would lose weight, as well as gain more energy and be able to exercise. Everthing goes hand in hand.

I am guilty myself. I work 4 12-hour night shifts a week, and have 5 kids. I am freaking tired. At night, the choices of a grab and keep moving lunch are vending machine or pizza delivery if I don't pack a healthy meal to take.

And, seeing as I'm exhausted and sleep about 10 am to 4pm and then jump up to shower and back to work-that hardly happens. Now, if I would put effort into it, I could do it. It's not right to call anyone names on here or anywhere, but to the overweight people blaming "slow metabolism, or eat the same as others but still gain more weight." Impossible. Metabolism slows when you eat ***, and with age.

You rev it up with exercise, healthy eating, smaller portions more frequent. You cannot eat an equal amount as another person and do the equal amount of activity and gain more weight than them. Think about it. Doesn't happen, can't happen.

Someone else is eating smaller portions, healthier choices, doing more activity. We know what to do, we cannot blame it on genetics because the only thing genetic about being obese(I'm not talking about being taller, larger bone structure, etc.) but "fat", is inheriting the poor eating habits of our parents, etc. If your overweight, your lazy. I'm lazy.

I've gained 20 lbs in 2 years since working nights. I'm lazy in the sense that I don't take 10 extra minutes to pack a healthy lunch for work, and at home make healthier choices for me and my family. My kids are eating "easy dinners" or fast food when I have to work because my husband and I are "too tired to cook." Or, in other words-freaking lazy because we can't squeeze in even 30 minutes to prepare a healthier meal for them daily. Of course, I do when I'm off, but they are picking up the habits of all the other days and I need to stop it, NOW.

Don't blame anyone other than yourself for being fat and lazy. Those aren't mean words those are the words for what they are. If you have time to watch a tv program, play candy crush or get on facebook even once a day-you have time to do cardio. And no one need 4 hours a day of cardio and I think we can all call *** on that one.

You'd need tons of calories just to fuel that without passing out. But, let liars be liars, who cares. Once we've already gotten ourselves into this pitiful slump, some people need a boost to help them get their *** into gear. That's why some people need something to help them mentally feel like their going to be able to do it.

I'd prefer something with no side effects, and FDA approved-which nor herbal supplement is or has to be for that matter if I was going to use something for that method. I've overate and ruined my taste buds to a point that although I know what I should be eating and how much, I will be craving the same *** all day and miserable denying myself until I can get over the hump. Having something that would help me feel "full" in my overstretched stomach from overeating is intriguing, however real user reviews are most reliable. But, it's always hard to seperate the one's who a product truly did not do as promised for, from the user's who ate all the time even when they weren't hungry anyway, so they were still shoveling it in even when a product was making them full.

Kind of like the gastric band/bypass patients who have a way to help them medically and scientifically proven to reduce stomach size, yet still shovel *** in making themselves sick and restretching out their stomach pouch so that the results don't last.

It's all up to you in the end to let something help you or not. But don't whine if it doesn't.

You are so right...I could have wrote this. I just took a long look in the mirror, everything you said is true and applies to me as well. Thanks for keeping it real.