Anonymous
map-marker Brooklyn, New York

Review in Weight Loss Programs category from Brooklyn, New York

I have placed an order how long does it take to receive the package after it is ordered
View full review
Reason of review:
Order processing issue
Sumayyah Ooi
map-marker Dallas, Texas

Review in Weight Loss Programs category from Dallas, Texas

I have tried to contact many times!! I am not satisfied with their service at all. NO support period! I demand my full refund back, no discussion
View full review
Reason of review:
Poor customer service
1 comment
#1037150

Precio y más información de como funciona y cuanto debes pesar para poder usar el tratamiento

Y por cuanto tiempo funciona si debes de a ser dieta y que tan efectivo cuantas libras puede vajar por semana

Y si tengo que estar bajo control del médico y cuales son los riesgos si hay penigro

Raissa Mja

Loss NO Weight

Your product does not work for me. Spent all that money for nothing. Yes I was full all the time , but that was the 12 bottles of water I was drinking a day . Tried everything to make the product dissolve , it stayed clumpy . The anti craving powder doesn't mix well no matter how much you shake it .I stay bloated all the time , like I'm 4 months pregnant , I have diarrhea all the time , severe cramping ,headaches . All this not a pound lost .Do everything they tell me to do and nothing . No results what so ever !
View full review
Loss:
$579
18 comments
#915876

Dear PissedConsumer User:

Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not.

Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products.

Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in the courts. Our attorneys have filed papers in two different states demonstrating that the law prohibits these actions by Roca Labs. But Roca Labs is not waiting for a ruling – it is suing customers to shut down their speech and, if possible, obtain “damages” to intimidate others from speaking.

Roca Labs seems likely continue to sue customers who speak out until a judge stops them.

We hope that happens soon, but it may take months to obtain a ruling. We cannot provide legal advice or representation to users, however. Therefore, you may wish to seek legal counsel if you have concerns about a review you have posted here.

Your lawyer may contact us via legal@***.com.

You should also review our takedown policy at http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html to inform yourself as to what measures you can take to voluntarily request the removal of your own PissedConsumer review, if you wish to do so.

Click here for important news to Roca Labs reviewers on PissedConsumer: http://www.pissedconsumer.com/static/roca-labs-fundraising.html PissedConsumer Team

#850075

NOTICE TO PISSED CONSUMER POSTER

This notice is from Roca Labs (the “Company”) and is an attempt to communicate with you regarding your anonymous posting on this website. We will be seeking a court order to obtain your name and contact information if you do not reply to this notice.

The Company has thousands of satisfied customers who achieved their weight loss goals and changed their lives with our products (see http://rocalabs.com/before-and-after/). If you are an actual purchaser of any product from the Company, we are sorry that you did not have a great experience. However, we believe that your review violates the terms and conditions (http://rocalabs.com/terms/) of your purchase. We hereby give you notice of your breach of the purchase agreement and demand that you IMMEDIATELY cure your breach by removing this posting.

Roca Labs has been harmed by your posting and will hold you financially responsible for any damages that we suffer.

In addition, we believe that your posting contains blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.

If you are not a customer and are pretending to be one, be advised that we have been injured by your blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.

Please contact us immediately at legal5@rocalabs.com to resolve this matter. The Company will take all necessary and appropriate legal action to protect our rights.

Our goal is to resolve this problem without litigation, and hope that you will immediately contact the Company.

#1051792
@PissedConsumer850075

Seems the FTC is suing this company

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=13&cad=rja&uact=8&ved=0CCsQFjACOApqFQoTCPfOpdr_08gCFcVoPgod_NwAig&url=https%3A%2F%2Fwww.ftc.gov%2Fsystem%2Ffiles%2Fdocuments%2Fcases%2F150928rocalabscmpt.pdf&usg=AFQjCNEE80vrn6CXGWLlfnfNIdtXX_0-Bw&sig2=-RxQUhYfxyNdAfVZwZ_VWQ

#779004

If you only took the formula and not regulated you diet and did some exercise, it won't work so easily.

You can't let the silica do all the work. You have to do something too. ,)

#767597

This message is for inquiring minds....the purpose of this site is for people to comment as far as their experience with the product which is what consumers are doing. You have so much to say whenever someone says something negative; what's bogus is the fact that you're taking it so personal that you've exposed your position in this.

You're doing to much, therefore, you've told myself and others you are connected professionally with Roca Labs. Furthermore, as Stomach Sludge employee wrote, they do advertise being FDA approved. Listen to the videos then apologize or get the heck off this site. I'm very grateful for the negative post, these people may have saved my life or kept me from developing some sort of health issue.

I will not be buying this JUNK and will ensure no one I know purchase it.

Lastly, having the name "inquiring minds" is no more exposing yourself and someone being listed as "anonymous" so shut the *** up.

#769256
@PissedConsumer767597

Nailed it, Ros!

#764405

Interesting many of the rabid defenses come from same person in NJ. Posting as anonymous is simply to avoid logging in on this site.

No more anonymous than poster who accuses a writer of ill-intent for posting as anonymous. Something smells real fishy about the defenses here.

#769261
@PissedConsumer764405

the smell is roca labs people posting comments

#763903

can i buy some for my daughter to try please please email me at amiraaziz99@yahoo.com 8)

#755212

I have proof from 3 doctors that it happened, due to roca labs diet, my dr,said several of his patients had the same or almost the same issue, I advise people who have or have had any issue with the stomach to please not use this product, the costumer service is from India, and they have no idea what they are talking about, hey say no side effects, well yes I did lose weight after however, all I am eating is chicken broth

View more comments (17)
Tayson Ggc
map-marker Sandusky, Ohio

WEIGHT LOSS

It does work. I was at 200lbs, I lost 5 pounds on Roca. I used it for two weeks. What I did was use the formula, push water for about 2 to 3 hours. When I ate between 11am/8pm. I continue to push water, vegetables and protein. The formula does work. I have started back using I will keep you updated. I recommend this product. I am not for surgery for weight loss. Take roca labs like label states, eat between 11am/8pm, exercise for 20-45. It is all up to you. The jelly substance set and expand in your stomach. Is to make you feel full. But still leave you with 20%of your stomach to eat.
View full review
Pros:
  • Weight loss
Cons:
  • Customer service
Reason of review:
Product works
1 comment
#965887

Lmao 5 lbs!!! Really in 2 weeks?

Unmm you could do that with clean eating and 30 min workouts just maybe 3-4 times a week. Why spend so much money on this *** just to be lazy

Anonymous
map-marker Los Angeles, California

Roca Labs Gastric Bypass Effect Review from Los Angeles, California

The product made me very sick
View full review
6 comments
#915853

Dear PissedConsumer User:

Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not.

Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products.

Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in the courts. Our attorneys have filed papers in two different states demonstrating that the law prohibits these actions by Roca Labs. But Roca Labs is not waiting for a ruling – it is suing customers to shut down their speech and, if possible, obtain “damages” to intimidate others from speaking.

Roca Labs seems likely continue to sue customers who speak out until a judge stops them.

We hope that happens soon, but it may take months to obtain a ruling. We cannot provide legal advice or representation to users, however. Therefore, you may wish to seek legal counsel if you have concerns about a review you have posted here.

Your lawyer may contact us via legal@***.com.

You should also review our takedown policy at http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html to inform yourself as to what measures you can take to voluntarily request the removal of your own PissedConsumer review, if you wish to do so.

Click here for important news to Roca Labs reviewers on PissedConsumer: http://www.pissedconsumer.com/static/roca-labs-fundraising.html PissedConsumer Team

#850059

NOTICE TO PISSED CONSUMER POSTER

This notice is from Roca Labs (the “Company”) and is an attempt to communication with you regarding your anonymous posting on this website. We will be seeking a court order to obtain your name and contact information if you do not reply to this notice.

The Company has thousands of satisfied customers who achieved their weight loss goals and changed their lives with our products (see http://rocalabs.com/before-and-after/). If you are an actual purchaser of any product from the Company, we are sorry that you did not have a great experience. However, we believe that your review violates the terms and conditions (http://rocalabs.com/terms/) of your purchase. We hereby give you notice of your breach of the purchase agreement and demand that you IMMEDIATELY cure your breach by removing this posting.

Roca Labs has been harmed by your posting and will hold you financially responsible for any damages that we suffer.

In addition, we believe that your posting contains blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.

If you are not a customer and are pretending to be one, be advised that we have been injured by your blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.

Please contact us immediately at legal5@rocalabs.com to resolve this matter. The Company will take all necessary and appropriate legal action to protect our rights.

Our goal is to resolve this problem without litigation, and hope that you will immediately contact the Company.

#865678
@PissedConsumer850059

Please don't anyone believe this posting from the so-called "Legal Team." We have freedom of speech in this country and we are allowed to post what we wish on this and other sites. This "legal team" posting is a joke/fraud/scare tactic.

#867174
@PissedConsumer850059

How can you take legal action against anyone who has posted anonymously? It looks more than you are attempting to put fear in those who are unaware of the ACTUAL legal aspects of any legitimate company.

#867372
@PissedConsumer850059

It actually does say in the legal agreement that you will not talk/tweet/post whatever anything negative about the product if you received the discount. You also agreed to an injunction against you should you violate those terms and a fine up to $3500.00.

So....it would seem that since you agreed to those terms when you ordered the product, you have willfully limited your rights of free speech on the matter. However, only the person who signed the agreement has that restriction. I see nothing there regarding their family or friends posting on their behalf, even though such postings would be legally written away as 'hearsay'. Still the anonymous poster can just say 'it was my friend, not me, who wrote the posting' and Roca labs would be under proof to prove that it wasn't, if they chose to pursue charges.

Still it comes down to wording. If the poster said "I used..." its possible they can still be charged. In my opinion, products that include clauses like this seem shady.

If their product is good, then why restrict people from saying the whole truth. Unless there is something to hide.

#849730

Roc Labs is a scam, do not buy the product. they overcharge you for B Glucan which you can buy the exact same product on Amazon for a fraction of the cost more like $50 for same quantity.

Roc Labs charges about $500 - $800.

Then be prepared to fight if you buy it and want a refund even if they haven't shipped the product. That is where they grab you.

View more comments (5)
ConanWPB B
map-marker Miami, Florida

WILL NOT PROCESS PROMISED REFUND

LIED TO BY CUSTOMER SERVICE AGENTS REGARDING PROMISED REFUND. CANCELED ORDER BEFORE IT SHIPPED, PROMISED REFUND. NOTHING BUT RUN-AROUND AND LIES. I placed an order on 5/5, then canceled it the next day. I was told the refund would be processed. I have screen-shots of all chat transcripts as proof. After 1 week, no refund, so I file a dispute with my credit card company. The associates at Roca labs tell me (through online chat only; no one ever answers a phone or returns a call when requested) that because I filed a dispute, that they cannot process my refund. I canceled my dispute, but still no refund, so I managed to get some info from a representative - Paypal handles their refunds, so I call Paypal and give them the reference number given to me. They tell me that the client, Roca, has NOT asked to refund me, as 3 different people stated they did. They lied and I have chat transcripts to prove it. They did not ship me anything, They did not fulfill an order. They need to refund me NOW. Here is an example of the last chat transcript: ME : I requested a call yesterday. regarding my refund, but no one has called me. YOU HAVE MY MONEY AND I WANT IT BACK. Call me at 561-371-**** ASAP. It has been over 30 days since you charged my credit card, and 3 different people have claimed that the refund was in process. Stop lying to me, call me back, and PROCESS MY REFUND! Charlee: Hello: We have already contacted Paypal to process your refund Charlee: We tried to do the refund however, the dispute which was filed is preventing us to do so. ME : no, you didn't. I contacted Paypal myself with the information that you gave me. They clearly stated that you had NOT contacted them, and that you had NOT made any attempts to process my refund. They also told me that I needed to reopen the dispute with my credit card company. Charlee: I will personally take on your case and advise you once it is done ME : not to be mean, but who are you in relation to the company? Charlee: I am with customer support Charlee: I will follow up your concern. ME : who else can I talk to? for a month now, customer support has not been able to resolve my issue. ME : no one calls back at your company, and no one answers a phone. this doesn't sound like a real company. Charlee: You can send your concern to our customer support link. ME : I did... and no one EVER calls back. I want my complete refund of $430.00 IMMEDIATELY
View full review
Loss:
$430
8 comments
#915883

Dear PissedConsumer User:

Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not.

Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products.

Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in the courts. Our attorneys have filed papers in two different states demonstrating that the law prohibits these actions by Roca Labs. But Roca Labs is not waiting for a ruling – it is suing customers to shut down their speech and, if possible, obtain “damages” to intimidate others from speaking.

Roca Labs seems likely continue to sue customers who speak out until a judge stops them.

We hope that happens soon, but it may take months to obtain a ruling. We cannot provide legal advice or representation to users, however. Therefore, you may wish to seek legal counsel if you have concerns about a review you have posted here.

Your lawyer may contact us via legal@***.com.

You should also review our takedown policy at http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html to inform yourself as to what measures you can take to voluntarily request the removal of your own PissedConsumer review, if you wish to do so.

Click here for important news to Roca Labs reviewers on PissedConsumer: http://www.pissedconsumer.com/static/roca-labs-fundraising.html PissedConsumer Team

#795493

I want my refund $472.00 ASAP. I have called nothing is happening I. Can't afford this.

:(

#795491

I am having the same problems, they just keep charging my account.

:(

#775660

http://www.pissedconsumer.com/reviews-by-company/roca-labs.html

#775657

Don't know about you, but I didn't have that problem with Roca Labs. They were supportive all the way!

#723352

Hello,

If you would like to remove a posting or comment you must email or mail Pissed Consumer with a proper notarized letter. Notarized letter must be written according to the sample given in our FAQ (Question 5): http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html

Please watch this video for more information: http://www.youtube.com/watch?v=ZToobE7IHjE

#723349

Hello,

If you would like to remove a posting or comment you must email or mail Pissed Consumer with a proper notarized letter.

Notarized letter must be written according to the sample given in our FAQ (Question 5): http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html

Please watch this video for more information:

http://www.youtube.com/watch?v=ZToobE7IHjE

#508774

My dispute with Roca Labs was resolved. The company refunded me in full. Please remove the complaint number 325092.

View more comments (7)
Tarry Omt
map-marker Cincinnati, Ohio

Roca Labs Does Work

I have had a wonderful experience with Roca Labs. I have lost 28 lbs in 8 weeks. If you use the product as instructed and do the exercise it does work. This is a great product and I know of many who have had great success with Roca Labs. You however have to make sure you follow the instructions and use the product with Diet and exercise to get the best results as you would with anything. I feel that the Formula is very satisfying and filling. I have had no side effects from the formula and will continue to use until I have reached my weight lose goal. I have several freinds and family who are also on the formula nad have had zero issues and continue to do well as I myself also does.
View full review
Loss:
$480
Reason of review:
Good quality
9 comments
#941617

IF you follow the directions it does work. (no I do not work for Roca Labs). I have lost 40lbs with this and I am still loosing

#915854

Dear PissedConsumer User:

Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not.

Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products.

Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in the courts. Our attorneys have filed papers in two different states demonstrating that the law prohibits these actions by Roca Labs. But Roca Labs is not waiting for a ruling – it is suing customers to shut down their speech and, if possible, obtain “damages” to intimidate others from speaking.

Roca Labs seems likely continue to sue customers who speak out until a judge stops them.

We hope that happens soon, but it may take months to obtain a ruling. We cannot provide legal advice or representation to users, however. Therefore, you may wish to seek legal counsel if you have concerns about a review you have posted here.

Your lawyer may contact us via legal@***.com.

You should also review our takedown policy at http://www.pissedconsumer.com/static/publications/pissed-consumer-questions-and-answers-faq-2.html to inform yourself as to what measures you can take to voluntarily request the removal of your own PissedConsumer review, if you wish to do so.

Click here for important news to Roca Labs reviewers on PissedConsumer: http://www.pissedconsumer.com/static/roca-labs-fundraising.html PissedConsumer Team

#906700

Attitude Adjuster: I don't work for Roca Labs, I am a user just like most of the ppl that are visiting this site. I find it rude that you would be discouraging ppl like myself that are overweight and desperate to find a product that would help us lose weight.

Shame on you for making such an assumption. No, I would highly doubt these ppl on this site are getting paychecks from Roca Labs.

#867749

"I have had a wonderful experience with Roca Labs."

I gather that you get your paycheck :)

PissedOffConsumer, I suggest that you pull the IP address for all these sham testimonials and publish them.

Also, seek the company's web traffic data in discovery.

#848750

This site is for complaints.

#828587

Bu!!***. They're paying you.

#828717
@PissedConsumer828587

I am sorry you feel that way but my personal experience has been great.

#843167
@PissedConsumer828587

Hi Anon. Why do you think that they are paying him/her to write this?

You don't hink that somebody can have success witht this product? Just because you or somebody that you know wasn't successfull with this product, that does not mean that it doesn't work for some people.

And as mvesper said...

You have to follow the instructions and use the product with diet and exercise. You might try that nad see if it's still not working lol

#849299
@PissedConsumer843167

Thank you Kenny, I find that people who do not follow instructions always want to plan the product not themselves.

View more comments (8)
Featured
Skippy Hlk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hammonton, New Jersey

Roca Labs gastric bypass no surgery made my skin sag!