
Roca Labs
Reviews and Complaints
430K
CLAIMED LOSSES
195
TOTAL REVIEWS
400K
PAGE VIEWS
1
ISSUE RESOLVED
Roca Labs Reviews
Anonymous
Review in Weight Loss Programs category from Brooklyn, New York
I have placed an order how long does it take to receive the package after it is ordered
Reason of review:
Order processing issue
Sumayyah Ooi
Review in Weight Loss Programs category from Dallas, Texas
I have tried to contact many times!! I am not satisfied with their service at all. NO support period! I demand my full refund back, no discussion
Reason of review:
Poor customer service
1 comment
Raissa Mja
Loss NO Weight
Your product does not work for me. Spent all that money for nothing. Yes I was full all the time , but that was the 12 bottles of water I was drinking a day . Tried everything to make the product dissolve , it stayed clumpy . The anti craving powder doesn't mix well no matter how much you shake it .I stay bloated all the time , like I'm 4 months pregnant , I have diarrhea all the time , severe cramping ,headaches . All this not a pound lost .Do everything they tell me to do and nothing . No results what so ever !
Loss:
$579
18 comments
Tayson Ggc
WEIGHT LOSS
It does work. I was at 200lbs, I lost 5 pounds on Roca. I used it for two weeks. What I did was use the formula, push water for about 2 to 3 hours. When I ate between 11am/8pm. I continue to push water, vegetables and protein. The formula does work. I have started back using I will keep you updated. I recommend this product. I am not for surgery for weight loss. Take roca labs like label states, eat between 11am/8pm, exercise for 20-45. It is all up to you. The jelly substance set and expand in your stomach. Is to make you feel full. But still leave you with 20%of your stomach to eat.
Pros:
- Weight loss
Cons:
- Customer service
Reason of review:
Product works
1 comment
Anonymous
Roca Labs Gastric Bypass Effect Review from Los Angeles, California
The product made me very sick
6 comments
ConanWPB B
WILL NOT PROCESS PROMISED REFUND
LIED TO BY CUSTOMER SERVICE AGENTS REGARDING PROMISED REFUND. CANCELED ORDER BEFORE IT SHIPPED, PROMISED REFUND. NOTHING BUT RUN-AROUND AND LIES. I placed an order on 5/5, then canceled it the next day. I was told the refund would be processed. I have screen-shots of all chat transcripts as proof. After 1 week, no refund, so I file a dispute with my credit card company. The associates at Roca labs tell me (through online chat only; no one ever answers a phone or returns a call when requested) that because I filed a dispute, that they cannot process my refund. I canceled my dispute, but still no refund, so I managed to get some info from a representative - Paypal handles their refunds, so I call Paypal and give them the reference number given to me. They tell me that the client, Roca, has NOT asked to refund me, as 3 different people stated they did. They lied and I have chat transcripts to prove it. They did not ship me anything, They did not fulfill an order. They need to refund me NOW. Here is an example of the last chat transcript: ME : I requested a call yesterday. regarding my refund, but no one has called me. YOU HAVE MY MONEY AND I WANT IT BACK. Call me at 561-371-**** ASAP. It has been over 30 days since you charged my credit card, and 3 different people have claimed that the refund was in process. Stop lying to me, call me back, and PROCESS MY REFUND! Charlee: Hello: We have already contacted Paypal to process your refund Charlee: We tried to do the refund however, the dispute which was filed is preventing us to do so. ME : no, you didn't. I contacted Paypal myself with the information that you gave me. They clearly stated that you had NOT contacted them, and that you had NOT made any attempts to process my refund. They also told me that I needed to reopen the dispute with my credit card company. Charlee: I will personally take on your case and advise you once it is done ME : not to be mean, but who are you in relation to the company? Charlee: I am with customer support Charlee: I will follow up your concern. ME : who else can I talk to? for a month now, customer support has not been able to resolve my issue. ME : no one calls back at your company, and no one answers a phone. this doesn't sound like a real company. Charlee: You can send your concern to our customer support link. ME : I did... and no one EVER calls back. I want my complete refund of $430.00 IMMEDIATELY
Loss:
$430
8 comments
Tarry Omt
Roca Labs Does Work
I have had a wonderful experience with Roca Labs. I have lost 28 lbs in 8 weeks. If you use the product as instructed and do the exercise it does work. This is a great product and I know of many who have had great success with Roca Labs. You however have to make sure you follow the instructions and use the product with Diet and exercise to get the best results as you would with anything. I feel that the Formula is very satisfying and filling. I have had no side effects from the formula and will continue to use until I have reached my weight lose goal. I have several freinds and family who are also on the formula nad have had zero issues and continue to do well as I myself also does.
Loss:
$480
Reason of review:
Good quality
9 comments
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Precio y más información de como funciona y cuanto debes pesar para poder usar el tratamiento
Y por cuanto tiempo funciona si debes de a ser dieta y que tan efectivo cuantas libras puede vajar por semana
Y si tengo que estar bajo control del médico y cuales son los riesgos si hay penigro