I purchased a weight loss supplement from Roca Labs and it did not work for me. I would contact the "Support" and get no type of help whatsoever. You would think that a company that is selling an expensive product could hire better help.

Also, they won't talk to you on the phone after you order - once they take your money, you have to send an email for everything! Then, they are not replied to. BAD SERVICE!

I am extremely unsatisfied and there are plenty of other customers who feel the same way. Unfortunately, they are afraid to speak out because Roca Labs threatens to SUE people who tell the truth about their product! Be aware!

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More Review Details

Product or service
No Surgery Gastric Bypass Formula
Review category
Weight Loss Programs
Review rating
5 out of 5
review #303662
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Helpful? 83 Yes 83 147 No 147
Had the same issue 0 Yes 0
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Dec 15, 2014 #915885 New York, New York

Dear PissedConsumer User:
Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not. Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products.
Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in the courts. Our attorneys have filed papers in two different states demonstrating that the law prohibits these actions by Roca Labs. But Roca Labs is not waiting for a ruling – it is suing customers to shut down their speech and, if possible, obtain “damages” to intimidate others from speaking. Roca Labs seems likely continue to sue customers who speak out until a judge stops them.
We hope that happens soon, but it may take months to obtain a ruling. We cannot provide legal advice or representation to users, however. Therefore, you may wish to seek legal counsel if you have concerns about a review you have posted here. Your lawyer may contact us via
You should also review our takedown policy at to
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2 0 Reply

Nov 22, 2014 #904771 Salem, West Virginia

I actually prefer to contact their support reps by email. I work 2 jobs and can't talk on the phone at work. At least if I email them they always email me back. Plus having an email I can print it out and refer to it when I need it. I printing the instructions and hung them on my refrigerator in the beginning. I can't imagine having to look online each day for my instructions!

1 2 Reply
Legal Team

Aug 02, 2014 #850084

This notice is from Roca Labs (the “Company”) and is an attempt to communicate with you regarding your anonymous posting on this website. We will be seeking a court order to obtain your name and contact information if you do not reply to this notice.
The Company has thousands of satisfied customers who achieved their weight loss goals and changed their lives with our products (see If you are an actual purchaser of any product from the Company, we are sorry that you did not have a great experience. However, we believe that your review violates the terms and conditions ( of your purchase. We hereby give you notice of your breach of the purchase agreement and demand that you IMMEDIATELY cure your breach by removing this posting. Roca Labs has been harmed by your posting and will hold you financially responsible for any damages that we suffer.
In addition, we believe that your posting contains blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not retract these statements.
If you are not a customer and are pretending to be one, be advised that we have been injured by your blatantly false, malicious, defamatory, libelous and slanderous statements. We have suffered great financial harm by these statements and we will seek damages if you do not
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0 15 Reply

Apr 23, 2014 #808348 Centennial, Colorado

I ordered this stuff without knowing what is said about it because my computer does not have sound. It came immediately, like 3 days without any extra shipping requests. It did not contain any instructions what so ever so that was frustrating because I had not heard how to use it. I called the phone number two different times and very shortly after someone called me back with helpful advice. I still have the mental problem of only eating when I am hungry and stopping when full. I had hoped this stuff would help me do that. I have only taken it for a couple of days so I do not know if the results will be helpful. I have since gained 3 more pounds. :sigh :cry :x

0 6 Reply

Dec 31, 2013 #766597 Phoenix, Arizona

YES Roca labs cause me to have a HERITAL HERINA, I put it in caps, so all can see, I see 3 doctors had several tests, and all showed the same, DO NOW TAKE ROCA LABS

7 1 Reply

Dec 15, 2013 #758893

i would like to try it,would you sell it ,in a more affordable price ,,,,thank you,you can reach me at my email

0 8 Reply

Nov 24, 2013 #746938 Washington, District Of Columbia

Most people eat not because they are hungry but because of another emotion so this med wont work if you are an emotional eater, because you will eat whether you are hungry or not. 2nd of all if you want to try this method there is a homemade version , you can get the book on how to make it, its called the Xanthan Guar Gum Diet Recipe . I tried it, it tastes bad hard to swallow. The reason you get headaches with this stuff and the roca labs stuff is because it immediately dehydrates you, so the reason for drinking water is to stay hydrated and prevent the headaches. If anyone is interested I may can send you a copy of the book for free or you can buy it for like $10.00 on amazon or any book store. email me at or go to
thanks and good luck and say nice things people!!

2 1 Reply

May 15, 2014 #815753

I'd like a copy please

0 1 Reply

Jun 02, 2014 #823061 Culpeper, Virginia

I'd love a copy. My email is Thanks!

0 1 Reply

Oct 13, 2013 #728694

I believe if you really follow the rules and instructions down to the T, it should work.
Many of us do not want to work on losing weight but the truth of the matter is that you can expect for this product to work like magic and you don't do any work.
If you are committed it will work, you are suppose to exercise every single day about 30 minutes plus eat healthier.
Now, I haven't started the product yet but I will commit to it, its pricey but for that reason alone ITS GONNA WORK NO MATTER WHAT.
I do not like wasting my money down on something I don't believe in it.
But guys every body is different every system is different too.
I hope this helps
Once again I haven't even tried the product but I completely believe it will work for me at least.

0 8 Reply

Oct 31, 2013 #736058

Wait till you try to drink that horrible drink!!!! It made me throw up, and once I finally got it down, i had the worst headache I have ever had!!!! Not happy at all about this product! I want my money back!!!!

8 1 Reply

Jul 10, 2013 #677615 Sacramento, California

This is all so funny! I considered it until I read their terms and conditions! I completely think it's ridiculous that some company literally takes away out amendment right to freedom of speech! I was seriously like laughing on how *** that is! I'm sure this must be illegal! First of all no *** little online contract can legally hold someone liable on an amendment right. And second this is all a complete joke! I'm so shocked people are actually falling for it! Your so full caz your drinking water non-stop. I just couldn't trust a company that doesn't take any responsibility like literally at all of you read their terms and conditions.

7 0 Reply

Jul 05, 2013 #675066 Iowa City, Iowa

You do realize that a good majority of positive comments on pages like these are from people employed by or representing the company being complained about. You see it all the time... it is common practice for most companies with questionable practices or results. Look up any company that is being said to be a scam and you will see the same thing. Good luck.

8 0 Reply

Mar 17, 2013 #624293 Tampa, Florida

What are the ingredients in this product, anyone know?

0 0 Reply

Mar 06, 2013 #619198

I went thru the whole process of being approved! Paid the $1 fee to get a response! My *** mistake, I didn't do my research before inquring about this product! O havent received the product yet! For one my creditcard was declined! My bank is skeptical to approve it! Now that I have out all the negative feedback I've decided I am not going to get the product! I informed them I'm no longer interested! Informed them not to attempt to charge my feed

7 0 Reply

Mar 06, 2013 #619202

To complete my statement...
I told them not to attempt to charge my creditcard! They responded and told me cause I was approved I could not cancel and I needed to provide them with a creditcard that they could bill! Not in this life! U would think since the product hasn't been shipped they'd just let it go! Not the case! Too many negative complaints with the Better Business Bureau

7 0 Reply

Feb 18, 2013 #611107

I browsed through the website, played with calculators and was impressed. It seemed like a simple concept. I was a little disturbed because I could not find any negative info for it. I was all set to order but did not necessarily know which was which and what I needed to order. So I asked for help. Major red flag. Incompetence at its finest. (If you want to see the chat transcript, I have it in my e-mail). That was when it came screeching to a halt. I decided to dig deeper and am glad I did. Here's what I found out and can present the evidence if needed or requested:

***As much legal mumbo jumbo as they spew, in the terms and conditions they state that they are not medical personnel, though there is the option to talk to the doctor. Also, I highly recommend to read the terms and conditions, they are a hoot. I am wondering how they can legally forbid paying customers from reporting them to the BBB. Also, one of the ingredients listed was outlawed in the 1980's for side effects (including 1 death from complications). It can not be used as a diet aid, so it is therefore categorized as a supplement. Also, how many of you were as curious as I was when there was a video with a Dr. on it on their site? Dr. Ross F. Who goes by their first name anyway. If you listen carefully in one of the videos, he says his last name. Now I know why he goes by his first. His last name is Finesmith. Neurologist turned criminal turned consultant (since he no longer has his license).
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7 2 Reply

Jan 29, 2013 #600872 Atlanta, Georgia

It is a scam... I have taken it and still feel hungry so I call consumer support for a refund and of course it cant be returned because its open. Save yourself the embarrassment

7 1 Reply

Dec 27, 2012 #586492 Ohio, Illinois

I used this for over a month my first week i lost 7 pnds! I was so happy. The first nite i was completely cleansed will just say. No pain. So the 2 nd week came and i fluctuated the whole time no more loss up til now. I am bk to my start.if not more. I noriced it didnt fill me up like in the beginning i tried but tge cravings were there... it had me at hello but idk wat happ... i dnt hav much product left i used one scoop a day an did wat it said to the best of my knowledge.
I did converse with the csr online they were very knowledgeable then when i wasnt having good results an negative comments they werent as talkative to me... this lawsuit thing is crazy. But to all the ppl who c the youtube reviews i was told that rocolabs has u make a video of success even if none an they will pay u half your order money back. Or they will send u more product half off. Idk im pissed cuz i tried so hard an it was great in beginning then just stopped idk wat to do at this point

2 6 Reply

Dec 27, 2012 #586493 Mukwonago, Wisconsin

Banay u r rite i tried to an got stuck... wth

0 0 Reply

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